Your trusted partner for comprehensive towing and recovery solutions
At Grand Rapids Towing, we have been providing top-notch light-duty towing and recovery services to the community for over 40 years. Since our inception in 1970, we have built a reputation for being fast, reliable, and dedicated to providing exceptional service to our clients. Our team of expertly trained and experienced technicians are equipped with the latest technology and equipment to handle a wide range of towing situations, from motorcycle to SUVs, and everything in between.
Our Services
At Grand Rapids Towing, we understand that car trouble can happen at any time and any place. That's why we offer 24-hour roadside assistance, 7 days a week, 365 days a year. Whether you need a simple jump start or a more complex towing service, we are always ready to respond with the latest in towing equipment and technology. Our services include, but are not limited to, towing, winching, flatbed towing, and off-road recovery.
Towing Services
Our towing services are designed to cater to all your needs, whether you are a private individual or a business owner. We have flatbed trailers available to assist with valuable, antique or damaged vehicles, and our computer-dispatched fleet of 40 trucks ensures that we can assist with every towing service problem, no matter how large or small. Our technicians are cleanly dressed, respectful, and incredibly knowledgeable, and we commit to being fast, responsive, and professional in all our interactions.
24 Hour Towing Service
At Grand Rapids Towing, we understand that car trouble can happen at any hour, and that's why we offer 24-hour towing service. Our operators are always ready to help with any towing service emergency, and we are just a phone call away. Whether you need an off-road recovery because your car drove into a ditch or you just need a simple flatbed tow, we are always ready to assist.
Additional Services
In addition to our standard towing services, we also offer additional services such as luxury towing and transport, vehicle immobilization, and more. Our team of experts is equipped to handle any type of towing situation, and we are committed to providing exceptional service to all our clients.
What Sets Us Apart
At Grand Rapids Towing, we are proud to be the largest and most called towing service company in the area. We have the towing knowledge, equipment, and experience to handle any wrecking service situation, and our 40-truck fleet is computer-dispatched to ensure that we can assist with every towing service problem, no matter how large or small.
Exceptional Customer Service
Merl's Towing has received numerous 5-star reviews from satisfied customers who rave about the exceptional service they received from their professional and courteous drivers. Several reviewers mentioned the prompt arrival times, with some even arriving within the 30-minute window or less. The drivers are described as friendly, patient, and helpful, with many going above and beyond to ensure customer satisfaction.
Accurate and Timely Service
Reviewers praised the accuracy and timeliness of the services provided by Merl's Towing. Several customers reported that the estimated arrival times were accurate, and the drivers arrived on time or even earlier than expected. The company's ability to provide quick and reliable service has earned them a reputation for being trustworthy and dependable.
Experts in Their Field
Several reviewers praised the drivers' expertise and knowledge of their specific vehicles. A reviewer whose 2015 Tesla required a flat tire flatbed tow was impressed with the drivers' knowledge of the car's specifics and their careful handling. Another reviewer appreciated the driver's patience and helpfulness in loading a vehicle with no motor.
Excellent Communication
Reviewers praised the company's communication skills, with several mentioning that the drivers kept them informed about their arrival times and the status of their services. One reviewer appreciated the driver's explanations of the electrical system of their car and the advice given on a new battery installation.
