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Experienced, Quality Service for Your Vehicle

At Cascade Hills Auto & Brake, we pride ourselves on providing exceptional automotive services and preventive maintenance to the Grand Rapids area since 1963. As a family-owned and operated business, we are committed to delivering high-quality, guaranteed repairs and diagnostics to ensure the safety and reliability of your vehicle.

Our Services

As a fully equipped preventive maintenance and automotive repair center, we offer a wide range of services to cater to your vehicle's specific needs. Whether you drive an imported or domestic vehicle, we have the necessary expertise and equipment to perform all scheduled maintenance tasks while maintaining your manufacturer's warranty. Our certified technicians are trained to diagnose and repair issues with your vehicle, from brake repairs and suspension work to exhaust, engine diagnostics, and more.

Our Expertise

Our team of experienced technicians is dedicated to providing personalized attention and exceptional customer service. We understand that each vehicle is unique, and we take the time to listen to your concerns and address them promptly. We are committed to delivering timely and efficient service, ensuring minimal downtime for your vehicle.

Our Advantages

As an independently owned and operated business, we are dedicated to serving the Grand Rapids community with honesty, integrity, and transparency. We believe in building long-term relationships with our customers and strive to provide exceptional service at an affordable cost. With over 60 years of experience, we have established a reputation for excellence, reliability, and professionalism.

Our Facilities

Our state-of-the-art facilities are equipped with the latest technology and equipment, allowing us to diagnose and repair complex issues efficiently. Our technicians are equipped with the necessary skills and training to work on a wide range of vehicles, from passenger cars to heavy-duty trucks and SUVs.

What Sets Us Apart

At Cascade Hills Auto & Brake, we stand out from the competition by our commitment to customer satisfaction, prompt service, and competitive pricing. We understand that each vehicle is unique, and we take the time to listen and address your concerns. We are dedicated to providing personalized service, building long-term relationships with our customers, and establishing a reputation for excellence in the Grand Rapids area.

Reviews (111)
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Positive: The reviewers praised the shop for its excellent customer service, professionalism, prompt and affordable services, and trustworthiness, making them feel comfortable and valued.
Negative: One reviewer expressed frustration with the quality of repairs, citing damage to their vehicle and additional costs incurred due to the shop's mistakes.

Excellent Customer Service and Experience

Many reviewers praised the exceptional customer service and experience at Cascade Hills Auto & Towing. Sean, the new owner, was particularly commended for his kindness, personable nature, and ability to communicate effectively. Reviewers also appreciated the timely and efficient service, fair pricing, and great recommendations.

Professionalism and Trustworthiness

Several reviewers mentioned that they felt comfortable giving their business to Cascade Hills Auto & Towing due to the professionalism and trustworthiness of the staff. They were transparent about the repairs needed and took the time to explain the problems and solutions.

Prompt and Affordable Services

The reviewers were impressed with the prompt service, often noting that the work was completed quickly and at an affordable price. Many mentioned that they would recommend the shop to friends and family and would continue to use their services in the future.

Lifetime Customers

Some reviewers stated that they would be lifetime customers due to the exceptional service and experience at Cascade Hills Auto & Towing. They appreciated the kindness, helpfulness, and above-and-beyond efforts of the staff.