Providing Top-Quality Service with a Personal Touch
A Trusted Partner for Comprehensive Towing & Roadside Assistance in Worcester
Worcester Towing 24 stands ready to provide swift and dependable towing services and roadside assistance throughout the Worcester, MA area. For over 29 years, we have dedicated ourselves to helping stranded motorists and vehicle owners get back on the road safely and efficiently.
Towing & Recovery
- Local and long-distance towing
- Flatbed towing for all vehicles
- Emergency towing and accident recovery
- Private property towing
- Motorcycle towing
Roadside Assistance
- Flat tire change
- Dead battery jump start
- Out-of-gas fuel delivery
- Vehicle lockouts
Additional Services
- Ignition problems
- Interlock device assistance
- Junk car removal
Our Commitment
At Worcester Towing 24, we pride ourselves on:
- Promptness: We understand the stress of being stranded, so we respond promptly to every call.
- Professionalism: Our team of certified and experienced technicians will handle your vehicle with care and expertise.
- Communication: We provide clear and concise updates throughout the process, so you always know what to expect.
- Safety: We prioritize your safety and the safety of our team by following strict safety protocols.
Quality and Transparency
We believe in upfront pricing, clear communication, and customer satisfaction. Our cancellation and refund policy is available upon request. We are committed to providing genuine and reliable service that exceeds expectations.
Why Choose Worcester Towing 24?
- Experienced and certified technicians
- Responsive and reliable service
- Competitive pricing and upfront quotes
- Emphasis on safety and customer satisfaction
- Locally owned and operated in Worcester, MA
Review Summary
Experience with Towing Services
The reviews highlight both positive and negative experiences with the company's towing services. On the positive side, some reviewers praised the promptness, friendliness, and professionalism of the drivers and office staff. They appreciated the efficient and courteous service, which made their stressful situations less anxiety-inducing.
On the negative side, many reviewers expressed frustration and disappointment with the company's service. They reported long wait times, unprofessional and rude behavior from drivers and office staff, and disagreements over payment and service quality. Some reviewers also reported damage to their vehicles during towing and difficulties in resolving issues with the company.
Office Staff and Communication
Reviewers had varying experiences with the office staff, with some finding them friendly and helpful, while others reported rudeness and unprofessionalism. Communication issues were a common theme, with some reviewers feeling that their concerns were not adequately addressed or that they were hung up on.
Driver Behavior and Professionalism
Some reviewers praised the drivers for their friendly and knowledgeable service, while others reported unprofessional behavior, such as rudeness, lack of communication, and damage to vehicles during towing.
Pricing and Billing
Reviewers had mixed opinions on the pricing and billing practices of the company. Some felt that the prices were reasonable, while others felt they were overcharged or had issues with the billing process.
