Reliable Roadside Assistance 24/7, No Matter the Situation
At Steel Towing Fremont, our vision is to provide reliable roadside assistance 24 hours a day. We began with a few technicians and quickly expanded our operation to form the best roadside crew team in Alameda County. We understand the frustration and anxiety that comes with being stranded on the highway with a dead battery or a flat tire. Our skilled roadside technicians are equipped to handle various emergency roadside services, from battery jump-starts to flat tire changes.
Our Services
We offer a wide range of services to cater to the needs of our customers. Whether you're stranded on the side of the road with a dead battery or your car has broken down, our reliable towing services are always available to help. Our services include:
Auto Towing Services
We provide expert towing services for all types of vehicles, from passenger cars to heavy-duty trucks. Our state-of-the-art towing equipment ensures safe and secure transportation of your vehicle.
Roadside Assistance
In addition to towing services, we also offer roadside assistance for various vehicle-related issues. Our certified technicians can provide services such as:
- Flat Tire Change
- Battery Jump-Starts
- Car Lockout Solutions
- Out-of-Gas Assistance
Heavy-Duty Towing
We specialize in heavy-duty towing services for trucks, buses, and other large vehicles. Our experienced technicians have the expertise to handle complex towing operations and ensure safe transportation.
Elite Level of Service
What sets us apart from other towing companies is our elite level of customer care and satisfaction. We put every ounce of our energy into our work, ensuring that every customer receives exceptional service. Our success stories are reflected in the testimonials on our website, and we take pride in our flawless feedback record.
Why Choose Us
At Steel Towing Fremont, we understand the importance of prompt and reliable roadside assistance. Our team of experts is equipped to handle any emergency situation, from dead batteries to flat tires. We prioritize customer safety and satisfaction, and our goal is to provide the highest level of service possible.
Get in Touch
Call us today for a free estimation for all roadside towing services. We're available 24/7 to assist you. Visit our Facebook page and Twitter account for company updates and promotions.
Estimate and Cancellation Issues
The reviewers reported issues with the company's estimate and cancellation policies. One reviewer mentioned that they were asked for personal and payment information before being told that they would be charged a $50 cancellation fee if they decided not to proceed with the service. When they expressed their concerns about the fee, the company hung up on them. Another reviewer had a similar experience, stating that the company would charge them $50 for cancellation even though they never received the service.
Reliability and Trustworthiness
Some reviewers had negative experiences with the company's reliability and trustworthiness. One reviewer mentioned that the company would claim to be on their way and then not show up, leading to a $50 charge for cancellation.
Positive Experiences
On a positive note, one reviewer had a good experience with the company's service. They called the company at 10 pm on a Tuesday night and had their car picked up within 30 minutes. The driver was nice and professional, and the reviewer felt safe throughout the experience.
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