Reliable, Efficient, and Available 24/7
At Mario's Towing Ltd., we pride ourselves on being a family-owned and operated business that has been serving Western Canada for over 30 years. Our story began in 1985 when Mario and Darlene Moretto started a small towing company in Kelowna, British Columbia. With over 70 years of combined experience in the towing industry, we have evolved to become one of the largest and most respected towing companies in the province.
Our Services
At Mario's Towing Ltd., we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
- Emergency Roadside Assistant: Towing, lockouts, and roadside assistance to get you back on the road quickly and safely.
- Recovery: Heavy-duty recovery and towing for cars, trucks, and other vehicles.
- Lockouts: Lockouts and key replacement services for lockouts and key-related issues.
- Trailer Service: Trailer towing and repair services for trailers of all sizes.
- Specialty Vehicle Service: Specialized towing and recovery services for specialty vehicles such as antique cars, caravans, and motorhomes.
- Environmental Emergency Response: Environmental cleanup and response services for oil spills, chemical spills, and other environmental hazards.
- Equipment Moves: Heavy equipment hauling and transportation services for construction, logging, and other industries.
- Parking Enforcement: Parking enforcement and ticketing services for municipalities and private property owners.
Leadership Team
Our leadership team, consisting of Mario and Darlene Moretto, have over 100 years of combined experience in the towing industry. They have spent their entire careers building a culture of excellence, ensuring that our customers receive the highest level of service and respect.
Awards and Recognition
Mario's Towing Ltd. is a proud member of WorkSafeBC's PACE program, a safety program focused on enhancing workplace safety. Our commitment to safety has earned us a Certificate of Recognition for Occupation Health and Safety (OH&S) from WorkSafeBC.
Service Experience
The reviews span a range of experiences, from extremely positive to utterly disappointing. Some customers have been impressed by the promptness, friendliness, and courteous nature of the service, while others have been let down by poor hygiene, rude staff, and high prices.
Positive Reviews
Several customers have praised the service, citing prompt arrival, friendly and courteous staff, and reasonable prices. For example, Marco M. rated the service 5 stars, stating that the staff was "fast, friendly, and courteous." Dawn H. was also pleased with the service, noting that the driver was "extremely pleasant" and the price was "surprisingly reasonable."
Negative Reviews
On the other hand, some customers have shared frustrating and disappointing experiences. Tim B. was unhappy with the service, citing poor hygiene and high prices. Heather M. was appalled by the rude and abrupt staff, feeling belittled and unheard. Her experience was sobad that she would "NEVER recommend them."
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