Our Mission
Emergency Towing exists to provide San Jose, San Francisco, and Oakland residents with reliable, responsive, and affordable towing and roadside assistance services. We understand the stress associated with vehicle issues on the road, and our team is dedicated to delivering peace of mind and efficient solutions.
Who We Are
Our company is built on the foundation of experienced and dedicated professionals. Our towing technicians are highly skilled in all aspects of towing and roadside assistance, ensuring your vehicle is handled with care and meticulous attention. We prioritize communication and transparency, keeping you updated throughout the process and providing clear estimates upfront.
Our Services
From emergency towing and flat tire changes to winch-outs and fuel delivery, Emergency Towing offers a comprehensive range of services to cater to all your on-road needs. We proudly provide:
- Towing Services: Long distance, local, and private property towing, including motorcycle, truck, and heavy-duty towing.
- Roadside Assistance: Flat tire repair, car key replacement, jumpstarts, lockout assistance, and fuel delivery.
- Additional Services: Wrecker services, accident removal, and extensive on-scene repairs like battery replacement and minor mechanical assistance.
Transparency and Affordability
We believe in upfront and honest pricing. Our rates are clearly communicated before any service is rendered, ensuring no hidden fees or surprises. We aim to provide transparent and fair pricing without compromising the quality of our services.
Why Choose Emergency Towing?
- Experienced and dedicated team with extensive industry knowledge
- Responsive and efficient service - we prioritize speed and efficiency
- Comprehensive range of services to address all common roadside emergencies
- Transparent and honest pricing with no hidden fees
- Committed to customer satisfaction and open communication
Experience reliable and trustworthy towing and roadside assistance in the San Jose, San Francisco, and Oakland areas. Call Emergency Towing today for assistance!
False Advertising and Scams
Many reviewers have reported being scammed by this company, with prices quoted over the phone being significantly higher than what is charged when the service is actually provided. This has led to some customers paying exorbitant amounts of money for services that were supposed to cost much less.
Rude Customer Service
Several reviewers have experienced rude customer service, with some customers being told they owed more money than what was initially agreed upon. The customer service representative, Diana, has been singled out for her poor treatment of customers.
Incompetent Technicians
One reviewer reported that the technician who changed their spare tire did not even inspect the tire before removing it. Another reviewer was shocked when they were charged a large amount of money for a simple battery replacement.
Mixed Reviews
However, not all reviews have been negative. One reviewer reported a positive experience with a tow truck driver who was courteous and helpful. Another reviewer praised the company's dispatch service and the driver's ability to tow their car safely.
Be the first to review 24 Hour Towing.
Write a Review
