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Our Vision and Values
Roadside 24 Hr Service stands as a beacon of reliability and professionalism in San Carlos, CA. For years, we have tirelessly upheld the highest standards in towing and roadside assistance, building an unparalleled reputation in the community. Our vision is to become the trusted partner you can depend on in your time of need.
A Team of Experienced Professionals
Our team of skilled and certified technicians are highly trained and experienced in handling all kinds of emergencies. They are compassionate, understanding, and dedicated to providing quick and efficient assistance. Whether you require a simple jump start or comprehensive roadside service, our professionals will work with the utmost care and expertise.
Dedicated to Customer Satisfaction
Your satisfaction is our highest priority. We take pride in exceeding expectations, always going the extra mile to ensure your peace of mind. Our commitment to transparent communication and clear pricing eliminates any unnecessary worries. We believe in building lasting relationships with our clients through exceptional service and personalized attention.
Comprehensive Services at Your Disposal
Roadside 24 Hr Service offers a comprehensive range of services to meet all your emergency needs:
- Motorcycle Towing: Secure and reliable transport for your beloved ride.
- Roadside Assistance: Rapid response to flat tires, dead batteries, and lockouts.
- Mobile Battery Service: Get your vehicle back on the road with a swift battery replacement.
- Car Charging: Stay connected and avoid unnecessary anxieties with on-site battery charging.
- Private Property Towing: Efficient and reliable removal of vehicles from private properties.
- U-HAUL Rental: Access to a diverse fleet of rental U-HAULs for your moving and hauling needs.
- Propane Exchange: Keep your home or business fueled with convenient propane exchange services.
- Junk Car Removal: Responsible and efficient removal of unwanted vehicles.
Why Choose Roadside 24 Hr Service?
- Responsive and timely assistance.
- Experienced and certified technicians.
- Transparent pricing and clear communication.
- Commitment to customer satisfaction.
- Wide range of services to meet your needs.
Call us today and experience the difference that Roadside 24 Hr Service brings to roadside assistance!
Experience with Roadside Assistance Services
Mixed Reviews
The reviews of the roadside assistance services are divided, with some customers having positive experiences, while others had negative encounters.
Positive Experiences
Some customers praised the quick and efficient service they received, with one customer even calling them a "life saver" for replacing their dead battery in less than 2 hours. Another customer appreciated the help they received when they were stranded in a parking lot with a dead battery.
Negative Experiences
On the other hand, many customers had negative experiences with the company, citing rude and dismissive behavior from the dispatcher and technicians. Some customers reported being hung up on, berated, or questioned over the phone. Others had long wait times, with some being given incorrect ETAs or being told that their service had been cancelled.
Common Issues
Common issues reported by customers include poor customer service, long wait times, and unprofessional behavior from the dispatcher and technicians.
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