Harding's Towing II is Rochester's trusted partner for reliable, prompt, and professional towing, roadside assistance, and heavy hauling services. With over four decades of experience, we've become the go-to resource for car owners and fleet operators throughout the Greater Rochester and Western NY region.
Expert Towing Services
We offer a comprehensive selection of services to address any roadside emergency or hauling need, including:
**24/7 Emergency Roadside Assistance
- Quick response for jump starts, tire changes, lockouts, fuel delivery, and off-road recovery.
- Equipped to handle all types of vehicles, from cars and SUVs to light trucks and vans.
**Car & Heavy Truck Towing
- Prompt and safe towing of all vehicles, including sedans, SUVs, vans, light trucks, and heavy equipment.
- Modern fleet of wreckers and tow trucks ready to respond quickly.
**Heavy Duty Recovery & Hauling
- Specialized in recovering and hauling heavy equipment, machinery, and vehicles.
- Experienced and certified technicians for safe and secure handling of all cargo.
Dedicated to Customer Satisfaction
Our team understands the stress associated with emergencies, which is why we strive to provide:
- Courteous and respectful service
- Clear communication and estimated arrival times
- Thorough and efficient service completion
- Competitive pricing and transparent billing
Community Involvement
Harding's Towing II is committed to serving our community. We actively support local businesses and participate in community events. We are also proud to employ local residents and invest in our community's economic growth.
Choose Harding's Towing II for
- Prompt response times - We understand emergencies can happen at any time, which is why we respond quickly to every call.
- Expert technicians - Our highly skilled team can handle any situation with expertise and care.
- Competitive prices - We provide fair and transparent pricing so you can rest assured you're getting the best value for your needs.
- Reliable service - We have a proven track record of providing reliable and consistent service for over 40 years.
Towing Experience with Harding's Towing II
Many customers have shared their experiences with Harding's Towing II, a towing company that offers roadside assistance services. The reviews are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Communication Issues
One common complaint is communication issues between the company and the customer. Several reviewers mentioned that the dispatcher failed to follow up with them or provide clear instructions, leading to misunderstandings and frustration.
Towing Services
The company's towing services have also been called into question. Some reviewers reported that the techs were unprofessional, failed to fix the problem, or even stole items from their vehicles.
Positive Experiences
On the other hand, some reviewers had positive experiences with Harding's Towing II. They praised the company's prompt and professional services, with some even leaving 5-star reviews.
Equipment and Operators
Some reviewers specifically mentioned that the company's equipment was well-maintained and the operators knew what they were doing. This was the case for one reviewer who needed to have a dump truck pulled out of a dump site.
Complaints
Despite the positive reviews, there were also several complaints about the company's lack of customer service skills and failure to follow through on their commitments.
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