Tow Jam is a family-owned business with a long-standing history of providing exceptional roadside assistance and towing services in Dallas and Houston, Texas. Established in 1997, we have been dedicated to serving our community with speed, knowledge, and great customer service for over 20 years. Our desire is to develop lasting relationships with our customers, and we take pride in working closely with major insurance companies and the City of Dallas for towing and roadside assistance services.
At Tow Jam, we understand that when you call us, you're likely in a stressful situation. That's why we're committed to alleviating that stress by providing skilled operators who are equipped to handle any roadside emergency. Our team of experienced professionals is dedicated to providing you with the highest level of service and ensuring your safety.
Our Services
Tow Jam provides a wide range of services to meet all of your roadside assistance needs. From fuel delivery and tire inflation or change to lockout service and jumpstarts, we've got you covered. Our skilled operators are trained to handle even the most challenging situations, and we're equipped with the latest trucks and equipment to ensure the safe transportation of your vehicle.
- Roadside Assistance: Our roadside assistance services include fuel delivery, tire inflation or change, lockout service, jumpstarts, and winch-outs. We're here to help you get back on the road as quickly and safely as possible.
- Towing Services: Our towing services include emergency towing, motorcycle towing, and arranged transporting for delicate or breakdown vehicles. Our fleet includes 20 flatbed and wheel-lift trucks, capable of towing everything from motorcycles to semi-trucks.
- Large Equipment Transport: If you need to move large equipment or another item from one place to another, we've got you covered. Our team can handle most things, from work equipment to the size of that little snow cone shop around the corner at the mall.
Our Quality Promise
At Tow Jam, we take the safety of your vehicle seriously. That's why we take every precaution when transporting your vehicle. Our fleet is equipped with the latest trucks and equipment, and our operators are trained to handle even the most challenging situations. We're committed to providing you with the highest level of service and ensuring the safe transportation of your vehicle.
Our Fleet
Our fleet includes 20 flatbed and wheel-lift trucks, capable of towing everything from motorcycles to semi-trucks. We can transport classic/delicate, breakdown vehicles, or any mid-size equipment. Our team of skilled operators is dedicated to providing you with the highest level of service and ensuring the safe transportation of your vehicle.
Great Customer Service
At Tow Jam, we take pride in providing exceptional customer service. We've been serving the Dallas and Houston areas since 1997, and we're committed to providing you with the most courteous service possible. Whether you're in need of roadside assistance or towing services, our team is here to help.
In conclusion, Tow Jam is the premier provider of roadside assistance and towing services in Dallas and Houston, Texas. With a long-standing history of providing exceptional customer service and skilled operators, we're committed to meeting all of your roadside assistance and towing needs. From fuel delivery and tire inflation to towing services and large equipment transport, we're here to help you get back on the road as quickly and safely as possible.
Service Technicians' Excellence
Reviews highlight the exceptional service provided by technicians from Bell Truck 3 and Tow Jam. Service technicians like DB, Mr. Berkins, JP, Mr. Darcy, Bell, and Tristan are praised for their professionalism, care, and concern.
Prompt and Efficient Service
Reviewers appreciate the prompt and efficient service provided by the technicians. Many reviewers mention that the technicians arrived earlier than expected and completed the tasks quickly.
Friendly and Polite Technicians
Technicians are described as friendly, polite, and patient. Reviewers appreciate the kind and respectful attitude of the technicians, which helped to reduce stress and anxiety.
Trust and Confidence
Reviewers express their trust and confidence in the technicians and the companies they represent. Many reviewers mention that they would highly recommend the services to others.
Special Mentions
Some reviewers give special mentions to specific technicians, like Ms. Kim, who is described as "amazing" and worthy of a raise. Jared and Anthony from the company are also praised for their helpfulness and efficiency.
Exceptional Customer Service
The companies are commended for their exceptional customer service, including clear communication, honesty, and flexibility in payment options.
