Reliable Towing Solutions for a Safer Ride
At United Roadside & Towing Service, we understand the frustration and anxiety of being stranded on the side of the road with a broken down vehicle. For over 17 years, we have been dedicated to providing exceptional towing services to the people of Houston, Texas. Our team of certified professionals is available 24 hours a day, 7 days a week, to help get you back on the road as quickly and safely as possible.
Our Services
We offer a wide range of services to meet the diverse needs of our customers. From towing and roadside assistance to wrecking and junk car removal, we have the expertise and equipment to handle any situation. Whether you need a tow truck to transport your vehicle from one location to another, or roadside assistance to get you back on the road quickly, we are here to help.
Our Expertise
Our team of experts has the knowledge and experience to handle any type of towing situation. We have a wide range of towing trucks and equipment, capable of towing any type of vehicle, regardless of its size, condition, or weight. We understand the importance of prompt and reliable service, which is why we guarantee an arrival time of less than 30 minutes. Our team is certified, licensed, and experienced in handling all types of towing situations, from minor breakdowns to major accidents.
Why Choose Us?
At United Roadside & Towing Service, we are committed to providing our customers with a reliable, affordable, and hassle-free towing experience. We do not believe in adding additional or hidden charges to our bill, which is why our services are always priced competitively. We are dedicated to building a trustworthy relationship with our customers, which is why we are available 24/7, 365 days a year, including public holidays.
Conclusion
At United Roadside & Towing Service, we understand the importance of having a reliable towing service at your fingertips. Whether you are stranded on the side of the road, experiencing a breakdown, or need roadside assistance, we are here to help. With over 17 years of experience, a team of certified professionals, and a wide range of towing trucks and equipment, we are the best in the business. So, whenever or wherever you need a towing service in Houston, call us at (832) 882-1800.
Services Provided
The majority of the reviews relate to the car towing service provided by United Roadside & Towing.
Positive Feedback
The reviewers praised the company's prompt and efficient service, with many commenting on the excellent communication from the staff. They appreciated being kept informed throughout the process and praised the drivers' professionalism. Some reviewers noted that the company's prices were reasonable, and they felt that the service was worth the cost.
Negative Feedback
However, a few reviewers were negatively impacted by the company's service. Some reported issues with the drivers' communication, including failure to call back as promised and lack of updates on the status of the tow. Others were dissatisfied with the pricing, stating that the company charged exorbitant rates, especially during emergency situations.
Miscommunication and Unprofessionalism
A few reviewers noted that they had to wait for extended periods of time for the tow truck to arrive, despite being given a specific time frame. Some reported dealing with unprofessional staff members, including being hung up on or receiving poor customer service.
Inconsistent Service
There were instances where reviewers received conflicting information or were given unrealistic time frames for service. In some cases, the reviewers were left waiting for hours, only to have the tow truck arrive late or not at all.
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