A Tow Company You Can Put Your Trust In Every Time
At D&B Towing, we are committed to providing fast, friendly, and affordable towing services to the people of Cayce, West Columbia, and surrounding areas. With decades of experience in the towing and recovery industry, our team of experts uses state-of-the-art equipment to ensure that every job is done right, the first time, every time. We understand that unexpected situations can occur, which is why we offer 24/7 emergency service, 7 days a week.
Our Services
We offer a wide range of services, including:
- Light-duty towing
- Heavy-duty towing
- Accident recovery
- Roadside assistance
- Equipment transport
- Long-distance towing
- Private property impounding
- High-end vehicle transport
- RV and 5th wheel towing
- Box truck towing
- Dually towing
- Vehicle transport
Our Team
We are a family-owned and operated towing company that is dedicated to providing personalized service to every single customer. Our team of highly trained tow truck drivers is committed to making every customer feel like family. We understand that dealing with a towing company can be stressful, which is why we strive to make the experience as smooth and stress-free as possible.
Our History
We founded D&B Towing in 2013 after years of experience in the towing and recovery industry. Since then, we have been committed to delivering personalized towing services at competitive prices. We believe that with an old-fashioned, customer-first attitude, we can maintain our reputation as one of South Carolina's most trusted towing services.
What Sets Us Apart
At D&B Towing, we pride ourselves on being a customer-centric company that prioritizes exceptional service, promptness, and professionalism. Our team is dedicated to making every customer feel like a guest in our home, and we strive to exceed every expectation.
What Our Customers Say
We invite you to read some of the many positive reviews from our satisfied customers. At D&B Towing, we're proud of our reputation for providing exceptional service, and we're confident that you'll experience the same level of professionalism and expertise when you choose us for your towing needs.
Get in Touch
If you need assistance with towing, roadside assistance, or any other service, call us today at 803-995-5316. We're always happy to help, and we look forward to serving you.
Overall Experience
The reviews for D&B Towing are overwhelmingly positive, with most authors giving a perfect 5-star rating. The majority of reviewers praise the company's professionalism, kindness, and prompt service. Some authors specifically mention the helpfulness of specific employees, such as Justin and Steven, who went above and beyond to assist them.
Customer Service
Reviewers consistently commend the company's customer service, with several authors mentioning the patience and understanding of the staff. Many reviewers appreciate the professionalism and courtesy shown by the tow truck drivers, who take pride in their work.
Issues with the Company
However, there are a few negative reviews that highlight issues with the company's service. One author expresses frustration with the company's policy of charging for late-night towing services, while another reviewer feels that the company took advantage of their situation. A few reviewers also mention encounters with unfriendly or unprofessional staff members.
Locations
Some reviewers specifically mention the quality of service at different locations, such as the Cayce location, which is criticized for its poor customer service and long wait times. Another reviewer has a positive experience with a specific employee at the location.
Conclusion
Despite a few negative reviews, the majority of reviewers have a positive experience with D&B Towing. The company's professionalism, kindness, and prompt service are consistently praised, making it a reliable choice for towing services.
