Faster Than A Speeding Bullet
Decades of Auto Experience
The team at New E.R.A. Elite Roadside Assistance has decades of combined experience in the auto service industry. Our team possesses a wealth of wisdom, knowledge, and perspective that enables us to provide a clean, damage-free tow every time. We are confident that our extensive experience makes us a reliable choice for all your towing needs.
24/7 Emergency Towing
At New E.R.A. Elite Roadside Assistance, we believe that immediate assistance should never be contingent on convenient business hours. That's why we offer 24/7 emergency towing services. Whether it's the middle of the day or the middle of the night, we are always here to help. So, if you find yourself in need of assistance, do not hesitate to give us a call. We will dispatch an operator to your location as quickly as possible.
We Buy Junk Cars!
Do you have an old or unwanted vehicle taking up space in your garage or driveway? If so, New E.R.A. Elite Roadside Assistance can help. We buy junk cars for cash on the spot, towing them from your location at no added cost to you. If you're looking to get rid of an old vehicle, look no further than New E.R.A. Elite Roadside Assistance.
Providing the Elite Experience
New E.R.A. Elite Roadside Assistance is a fast, friendly, and affordable towing service located in Cincinnati, OH. Our experts draw upon decades of combined towing experience, utilizing state-of-the-art equipment to make for a job done right, the first time, every time. We are committed to making ourselves available to you 24 hours a day, seven days a week. We specialize in light- to medium-duty towing, roadside assistance, accident recovery, and much more. At New E.R.A. Elite Roadside Assistance, we offer all of our services at some of Cincinnati's most competitive prices. We take pride in offering the elite experience-from the moment you call us until the moment we part ways, you will always receive the service you deserve.
A Wide Array of Automotive Emergency Services
New E.R.A. Elite Roadside Assistance offers a wide array of automotive emergency services to customers throughout the greater Cincinnati area. Our services include 24/7 towing, 24/7 roadside assistance, lockouts, fuel delivery, jump starts, tire service, accident recovery, and junk car removal/purchase. No matter what kind of auto emergency you're facing, you can count on New E.R.A. Elite Roadside Assistance to provide the reliable, urgent, and respectful service you deserve.
Auto Expertise You Can Count On
When we founded New E.R.A. Elite Roadside Assistance just over three years ago, we opened shop with one simple but all-encompassing mission: to provide the reliable, urgent, and respectful towing services our neighbors deserved. We knew our winning combination of equipment and expertise would allow us to deliver best-in-class service at competitive prices. Our experts are highly trained, licensed, and certified to get the job done right. They are also good, kind people who want to instill the comfort and peace of mind you deserve when things go wrong on the road. When you call on New E.R.A. Elite Roadside Assistance, you're signing up for reliable service from trusted auto professionals.
Summary of Reviews
Positive Experiences
Many customers had positive experiences with the roadside assistance company, praising the quick response time, professionalism, and helpfulness of the technicians. Several reviewers mentioned that the technicians were kind, polite, and went above and beyond to assist them. The company's ability to provide timely and efficient service, including tire repairs, jump-starts, and towing, was also highlighted.
Negative Experiences
On the other hand, some customers had negative experiences, citing issues with communication, punctuality, and damage to their vehicles. A few reviewers reported that the company failed to show up or cancelled service at the last minute, leaving them stranded. Additionally, some customers expressed frustration with the company's inability to provide a simple invoice or resolve issues with third-party contractors.
Specific Issues
- Communication: Some customers had difficulty getting a receipt from the company, and others experienced poor communication with the owner.
- Punctuality: A few reviewers reported that the company failed to show up or was late, causing inconvenience and frustration.
- Damage: One customer reported that the company's technician left dirty oil marks on their vehicle.
