The Professional Towing Choice
Who We Are
At Engel's Towing and Recovery, we have been serving the Cincinnati area with dependable and expert 24/7 towing services since 1966. Our mission is to provide our customers with reliable towing services, friendly customer service, and a commitment to excellence.
Services
At Engel's Towing and Recovery, we understand that towing needs can arise unexpectedly, which is why we are available 24/7 to provide expert towing services. Our fleet of trucks is equipped to handle a variety of towing needs, from emergency tow-ins to heavy-duty towing and recovery services. We also offer box truck towing, dually towing, and auto transports.
Light-Duty Towing
Our light-duty towing services are designed to handle smaller vehicles, such as passenger cars, SUVs, and vans. Our experienced team will carefully secure your vehicle for transport to its destination, ensuring a safe and secure transportation experience.
Medium-Duty Towing
For larger vehicles, such as trucks and RVs, our medium-duty towing services are designed to provide a reliable and efficient towing experience. Our team will assess your specific needs and choose the right equipment from our fleet to ensure a smooth and safe towing experience.
Heavy-Duty Towing
For heavy-duty towing needs, such as construction equipment, recreational vehicles, and large trucks, our experienced team is equipped to handle the largest and most complex towing jobs. Our fleet of heavy-duty tow trucks is designed to handle the toughest towing challenges.
Location and Hours
For your convenience, our office is located at 4724 Springdale Rd, Cincinnati, OH 45251. We are open Monday through Friday from 9:00 AM to 5:00 PM, with a closed period from 12:00 PM to 1:00 PM for lunch. We are available 24/7 for after-hours emergencies.
Contact Us
To contact us, please call (513) 385-8246 or email engels@fuse.net. We are committed to providing you with excellent service and assistance.
Customer Service
The customers' experiences at Engels Auto Service vary widely, with some having very positive interactions and others reporting poor service. Some customers mention that the staff is nice, polite, and knowledgeable, while others describe the staff as unprofessional, rude, and uncaring.
Reliability and Reputation
Engels Auto Service has a reputation for being reliable and efficient. Many customers praise the company for its quick response times, fair prices, and quality work. A few customers mention that they have been going to Engels for years and have always been satisfied with the service they receive.
Negative Experiences
A few customers have had negative experiences with Engels Auto Service. Some have reported being overcharged, having their vehicles damaged, and feeling ripped off. One customer describes the staff as "extremely rude" and "unhelpful."
Positive Experiences
On the other hand, many customers have had very positive experiences with Engels Auto Service. They praise the staff for being friendly, professional, and knowledgeable. Customers also appreciate the company's reasonable prices and quick response times.
