Your reliable partner in emergency and daily towing needs
A Legacy of Trust: AC's Towing & Recovery
For decades, AC's Towing & Recovery has been built on a foundation of trust, expertise, and dedication to our customers. With a rich heritage in the towing and recovery industry, our team boasts a combined experience of over several decades. Our extensive knowledge and understanding of the profession enable us to excel in providing exceptional services to our customers.
Our Mission
At AC's Towing & Recovery, our mission is to deliver unparalleled towing and recovery services to our customers. We strive to maintain the highest standards of professionalism, ensuring that our customers receive the utmost care and attention. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted truck service providers in New York.
Our Services
From 24/7 Emergency Towing to Heavy-Duty Towing, we offer a wide range of services to cater to our customers' diverse needs. Our fleet of modern tow trucks and experienced operators are always ready to respond to any emergency, ensuring timely and professional assistance. Our comprehensive suite of services includes but is not limited to:
- Light-Duty Towing: Towing services for motorcycles, compact cars, and small pieces of equipment
- Medium-Duty Towing: Towing services for delivery trucks, small campers, boats, and mid-size vehicles
- Heavy-Duty Towing: Towing services for heavy construction equipment, semi-trucks, large boats, and RVs
- Accident Recovery & Cleanup: Our team is equipped to clean up any accident scene and recover vehicles
- Roadside Assistance: We provide assistance with roadside issues, ensuring minimal disruption to your daily routine
- Contract Towing: We partner with police departments, property owners, and other parties to provide contract towing services
What Sets Us Apart
At AC's Towing & Recovery, we pride ourselves on our commitment to exceptional customer service, prompt response times, and professional operators. Our experienced team is dedicated to resolving any towing and recovery issues promptly and efficiently. We take pride in our:
- 24/7 Emergency Towing Services: No job is too big or too small for us to handle
- State-of-the-Art Equipment: Our fleet of tow trucks is equipped with the latest technology and equipment
- Highly Trained Operators: Our team is comprised of experienced operators who understand the importance of prompt and professional service
Client Testimonials
Don't just take our word for it! Our customers rave about our exceptional services and dedication to customer satisfaction. Read their testimonials to learn more about what sets us apart:
- "Thank you to all the awesome staff at AC's a very special person was able to come back home where she belongs. A very very story. But a very happy ending. We are forever grateful to you all. Good Karma always comes back around and we truly hope it comes back to you 10000 fold!" - Christina B.
- "If you're worried about being a woman alone on the highway with a flat tire- keep this company's phone number. He was fast, communicative, and friendly- a perfect gentleman who made a very stressful day MUCH easier."
Get in Touch
At AC's Towing & Recovery, we're always here to help. Whether you're in need of emergency towing services or roadside assistance, our team is ready to respond. Contact us today to learn more about our services and how we can assist you.
Terrible Experience with Unresponsive Company
One reviewer had a horrific experience with the company, feeling abandoned and ripped off. Their son, a new driver, was left stranded in Albany with a car that wouldn't start and a phone with only 4% battery life. The company charged them $243 to tow the car to a seedy part of Albany, despite the car being unable to lock at dusk. The owner was cruel and yelled at the driver for wanting to help the stranded customer.
Praise for AC's Towing
On a more positive note, multiple reviewers raved about AC's Towing, praising their prompt, professional, and kind service. Reviewers appreciated the company's:
- Fast response times
- Friendly and accommodating customer service
- Expertise in handling difficult situations, such as a car accident and a stuck ambulance
- Willingness to go above and beyond to ensure customer safety and satisfaction
- Reasonable pricing compared to competitors
Specific Examples of Excellent Service
- Alfred from AC's Towing rescued a stranded mother and daughter on New Year's Eve, earning him a "guardian angel" title.
- Life from AC's Towing impressed a business owner with his professionalism and ability to assist in a difficult situation.
- A tow truck operator showed a customer problems with their tires they didn't know about and went the extra mile to ensure their safety.
- AC's Towing collaborated with a local fire department and homeowner to safely pull out a stuck ambulance.
