Affordable Excellence in Automotive Service
A Legacy of Automotive Expertise in Troy, NY
Kennedy's Tow Tune Tire, proudly serving the Troy community since 1892, stands as a testament to our unwavering dedication to quality automotive care. From humble beginnings as one of New York's first auto service providers, we've evolved into a trusted industry leader, specializing in everything from routine maintenance to complex repairs.
Tailored Solutions for Every Driver
Our experienced technicians offer a comprehensive range of services designed to keep you safe and on the road. Whether you need a quick tire change, comprehensive repairs, or emergency roadside assistance, our skilled team is here to provide prompt and efficient service.
Our Comprehensive Services Include
- Towing & Recovery: Light-duty, medium-duty, and heavy-duty towing, including accident recovery.
- Vehicle Repair: Routine maintenance, general repairs, electrical issues, transmission problems, and engine diagnostics.
- Utility Collision Repair: Cost-effective repairs for minor collisions involving utility vehicles.
- Roadside Assistance: Quick response to emergencies like flat tires, dead batteries, and lockouts.
Customer-Focused Service and Expertise
At Kennedy's, we prioritize customer satisfaction. Our technicians are dedicated to providing personalized attention and exceptional service, treating every vehicle as their own. We utilize state-of-the-art technology and adhere to the highest industry standards to ensure your peace of mind.
Our Values
- Honesty: We provide transparent pricing and upfront communication.
- Quality: We use only the highest quality parts and repairs.
- Efficiency: We strive to complete work promptly and accurately.
- Customer Focus: We are committed to delivering exceptional service and building lasting relationships.
Reviews
Excellent Service
Some customers had an excellent experience with Kennedy's Towing. They appreciated the timely manner in which they arrived, the professionalism of the staff, and the honesty of the work done. Several reviewers praised the knowledge and expertise of the mechanics, including Cliff, Rocco, and others, who were able to diagnose and fix issues quickly and efficiently.
Poor Experience
On the other hand, some customers had a poor experience with Kennedy's Towing. One reviewer, Jay, reported an "absolutely horrible" experience with a tow truck driver who tried to sell them a sales pitch and then refused to perform the requested service. Another reviewer, Maya & Razan, reported being overcharged for a short service and being treated rudely by the mechanic.
Prices
Some reviewers praised the prices at Kennedy's Towing, noting that they were fair and competitive. Others, however, reported being surprised by the cost of a service, including one reviewer who was charged $225 for a 10-minute service.
Communication
Several reviewers praised the communication at Kennedy's Towing, noting that they were kept informed about the status of their repair and that the staff was friendly and empathetic.
