A Trusted Name in Tampa for Over 50 Years
Benfield's Wrecker Service has been serving the Tampa community for over 50 years, providing reliable and efficient towing and roadside assistance services. We're a family-owned and operated business dedicated to delivering prompt, professional service with a personalized touch.
Our Services
We offer a comprehensive range of services to meet your needs, including:
- Towing:
- Light, medium, and heavy-duty towing
- Accident recovery
- Vehicle transport
- Flat tire changes
- Battery jumps
- Winching and recovery services
- Roadside Assistance:
- Fuel delivery
- Lockout assistance
- Jump starts
- On-site repairs
- Additional Services:
- Vehicle storage and impoundment services
- Wrecker services for commercial vehicles
Customer-Focused Approach
We understand that emergencies can be stressful. Our team is dedicated to providing friendly, responsive service and ensuring your safety and security. We go the extra mile to provide clear communication, efficient service, and competitive rates.
What Sets Us Apart
- Experienced and Certified Drivers: Our team of certified drivers are experienced in all types of towing and roadside situations.
- Prompt Response Times: We prioritize your needs and respond quickly to your calls.
- Competitive Pricing: We offer transparent and competitive rates, with no hidden fees.
- Exceptional Customer Service: We are committed to providing exceptional customer service and building lasting relationships.
Overall Experience
Benfield's Wrecker Service has received overwhelmingly positive reviews from customers. Out of the 12 reviews, 10 have given the service 5-star ratings, praising their professionalism, efficiency, and helpfulness. The exceptional customer service is a common thread among the reviews, with many customers expressing gratitude for the service they received.
Positive Comments
Benfield's Wrecker Service has demonstrated exceptional professionalism, with drivers and staff being polite, friendly, and helpful. Their prices are considered reasonable, with many customers appreciating the transparent fee structure. The service is prompt and efficient, with many customers receiving timely assistance with their towing and storage needs.
Negative Comments
However, one driver was identified as being reckless and dangerous on the road, which is unacceptable. Another customer experienced missing property after being impounded, and the company was criticized for not having a professional solution in place. Both of these issues are isolated and do not represent the overall quality of service provided by Benfield's Wrecker Service.
