Protecting your property, preserving your business
At Ghost Towing & Recovery, we are more than just a towing and repossession service provider; we are a dedicated team of professionals committed to delivering excellence in everything we do. With a strong presence in the Tampa Bay Area, we have established ourselves as a trusted and reliable partner for private property impound and vehicle repossession services.
Our Story
We are the leading towing company in Florida when it comes to affordability and reliability. Our professional towing services in Florida are available at any given time of the day or night. Whether you encounter any problems on the roads of Florida, we have a towing solution for you and will get you wherever you direct us, safe and sound. Call us with confidence and assurance today. As a family-owned and operated business, we take pride in our commitment to excellence and are dedicated to serving our clients with the highest level of professionalism.
Our Services
At Ghost Towing & Recovery, we offer a range of services to cater to the needs of our clients. Our services include:
Private Property Towing: Our commitment to excellence is at the heart of everything we do. We offer private property towing services to assist property owners, businesses, and individuals in retrieving their vehicles from unauthorized parking.
Vehicle Repossession: Our Vehicle Repossession services are tailored to assist lenders and creditors in recovering vehicles seized due to non-payment.
Flatbed Towing: We offer specialized Flatbed Towing services designed to safely and efficiently transport vehicles.
Illegal Parking Enforcement: Services in Florida, we understand the challenges and inconveniences that illegal parking can create for property owners. Our Illegal Parking Enforcement services are designed to ensure that parking regulations are enforced and that property owners are protected.
Impound Management: We offer comprehensive Impound Management services designed to assist property owners, businesses, and individuals in managing their vehicle impound needs.
Impound Enforcement: Proper impound enforcement is essential to maintain order, safety, and accessibility on your property. Unauthorized or illegally parked vehicles can create a hazard and devalue your property.
Why Choose Us?
At Ghost Towing & Recovery, we take pride in being your trusted partner for towing private property impound and vehicle repossession services in the Tampa Bay Area. Our commitment to excellence and dedication to serving both property owners and lenders set us apart as the premier choice for all your towing and repossession needs. Here's why you should choose us:
Safety: We prioritize the safety of our clients and their vehicles.
Integrity: We are committed to upholding the highest level of integrity in all our dealings.
Professionalism: Our professionals are dedicated to providing exceptional service with a personal touch.
Responsiveness: We understand the importance of timely response and ensure that our services are available 24/7.
Client Testimonials
Don't just take our word for it! Our satisfied clients rave about our services and have shared their experiences with us. Here's what they have to say:
"Everyone hates being towed, but they were able to evaluate my situation and clear everything up. They are experienced and do their job professionally. I give 5 stars just because at the end of the day, nothing was stolen from my vehicle, and nothing was damaged. God Bless, and stay safe." - James G
"My car broke down, and I called Ghost Towing and the experience was great! The truck was there in a timely manner, and had very welcoming drivers. 10/10 will be using Ghost Towing for any of my needs going forward. THANK YOU!" - Brooke M
"This company Ghost Towing Company is amazing. The first thing he noticed was my son had an special Needs Episode. He understood, communicated with me very compassionately. He was able to calm My son down who is Autistic, and struggles with episodes when he gets upset, or placed in a situation he is scared about. The ride to pick up my car was very educational at the same time. If you are ever in need of a towing company I highly recommend using them. Ghost is amazing and rocks." - Audrey P
Get in Touch
Ready to experience the Ghost Towing & Recovery difference? Contact us today to learn more about our services and how we can assist you.
Unprofessionalism and Rudeness
Many customers have had disappointing experiences with Ghost Towing & Recovery, citing unprofessionalism and rudeness from the company's employees. Authors Black Rose, DJMoney TampaDJ, and Alex K. all reported being treated poorly, with the manager and drivers being aggressive, defensive, and unwilling to listen to their concerns. In some cases, employees were verbally abusive, using foul language, and physically intimidating.
The company's handling of customer service was also criticized, with some customers feeling ignored, dismissed, and lied to. The lack of empathy and understanding from employees was a common theme, leaving customers feeling frustrated and disrespected.
Lack of Transparency and Accountability
Ghost Towing & Recovery's business practices have also been questioned, with customers feeling that the company prioritizes profits over fairness and respect. Authors DJMoney TampaDJ and Jasmine Seales reported being lied to, with the company trying to conceal the truth about their towed vehicles.
The company's employees also seemed to prioritize their own interests over those of their customers, with some attempting to intimidate and bully customers into giving up their right. The lack of accountability and transparency from the company has led to a loss of trust among customers.
