Experienced. Quality Assured. Innovative.
About Golden West Towing Equipment
Golden West Towing Equipment has been a trusted name in the towing and recovery industry for over decades. We specialize in providing reliable and efficient towing services, alongside offering a diverse selection of high-quality tow trucks, auto-loader wreckers, and flatbed car carriers.
Industry Expertise and Service Excellence
Our team of experienced professionals is dedicated to offering exceptional customer service and exceeding expectations. We are committed to:
- Providing timely and efficient towing services 24/7
- Offering a comprehensive selection of parts and accessories
- Repairing and maintaining your equipment efficiently and affordably
- Ensuring the highest levels of safety and professionalism on every job
Products and Services
We offer a comprehensive range of services and products including:
**Towing Services
- Emergency roadside assistance
- Flat tire changes
- Battery jumpstarts
- Fuel delivery
- Tow truck services for all types of vehicles
**Sales & Rentals
- New and used tow trucks
- Parts & accessories
- Financing options available
- Short-term and long-term rentals
**Additional Services
- Equipment repair and maintenance
- Operator training and certification
- Consulting services for fleets and individuals
Commitment to Quality and Innovation
We prioritize quality and innovation in everything we do. We:
- Invest in cutting-edge technology and equipment
- Source only the highest quality parts and components
- Implement rigorous safety protocols
- Regularly train and develop our team members
Superstore Warehouse and Increased Capacity
Our newly expanded Superstore Warehouse provides us with the capacity to:
- Maintain a larger inventory of equipment and parts
- Offer a wider range of services
- Provide faster turnaround times on repairs and maintenance
Partner with Golden West Towing Equipment for
- Reliable and professional service
- Competitive pricing
- Unparalleled customer support
- Access to a diverse fleet of equipment and parts
- Expertise and guidance from experienced industry professionals
General Impression
The reviews of Golden West Tow Trucks are mixed, with some customers having a very positive experience and others having a very negative one.
Positive Experiences
Some customers have reported exceptional customer service, timely repairs, and a smooth purchasing process. They were greeted warmly, and their concerns were addressed promptly. The staff, including Troy and Oscar, were courteous and professional.
Negative Experiences
On the other hand, some customers have reported rude and unprofessional behavior from the staff, including MR Pepe and Hector. They have experienced scams, fraudulent activities, and hidden law changes. Some have had to replace wheels on their brand new cars after dealing with the company. Others have been misled about the condition of the trucks they purchased.
Specific Issues
Some specific issues mentioned include:
- Rude and unprofessional staff: MR Pepe and Hector have been accused of being rude and unprofessional.
- Scams and fraudulent activities: Some customers have reported being scammed and experiencing fraudulent activities.
- Hidden law changes: Prices have been changed after the customer has agreed to the deal.
- Poor truck condition: Some trucks have been sold in poor condition, with hidden defects.
- Lack of follow-up: Some customers have reported that the company did not respond to their concerns or follow up after the sale.
