Your Safety is Our Top Priority
About Us
Country City Towing has proudly served the Anaheim, CA community for over 45 years. Family-owned and operated for over four decades, we've made it our mission to provide swift, reliable towing and transport services to our valued customers. With two strategically located facilities and a fleet of 24 trucks, our certified drivers are ready to tackle any situation, whether it's a roadside emergency or a long-distance transport need.
What We Do
We offer a comprehensive range of services to meet all your towing and recovery needs, including:
- Emergency Towing: Assistance for all types of vehicles, from light cars to heavy trucks, 24/7.
- Transport & Recovery: Safe and secure transport of vehicles, including impoundment recovery, vehicle recovery after accidents, and emergency roadside assistance.
- Local & Long Distance Transport: Reliable transportation of vehicles across town or out of state.
- Off-Road Recovery: Expertise in recovering vehicles stuck in ditches, mud, or other treacherous situations.
- Vehicle Towing: Comprehensive services covering cars, trucks, motorcycles, boats, and other recreational vehicles.
Our Commitment to Quality & Customer Service
At Country City Towing, we prioritize customer satisfaction. Our experienced team is committed to:
- Fast Response: Efficient dispatch and arrival times to minimize your wait.
- Professionalism: Courteous and respectful treatment from our certified drivers.
- Transparency: Clear communication and detailed estimates before any work begins.
- Competitive Rates: Affordable services designed to meet your needs.
Why Choose Country City Towing?
- Over 40 years of experience serving the Anaheim community.
- Two strategically located facilities for efficient service.
- A fleet of 24 reliable tow trucks.
- Certified and experienced drivers.
- Dedicated customer service focused on your needs.
We are committed to providing you with reliable, affordable, and efficient towing services. Contact us today and experience the difference!
Customer Service and Treatment
Several customers have reported having a poor experience with the company's customer service. Veronica Valdovinos and Nathan Siordia both gave 1-star ratings, stating that the staff was rude and unhelpful. Juan Segura also reported a negative experience, saying that the lady on the phone was hostile and uncooperative. On the other hand, many customers have praised the company's customer service, citing friendly and helpful staff. Curtis Johnson, Jeanette Ward, Dean Francisco, Maily T., Josh Lyons, Jeff Pistole, Oc Country Girl, and David D. all gave 5-star ratings, praising the staff's kindness, professionalism, and efficiency.
Quality of Service
Some customers have reported issues with the quality of service provided by the company. Clay P. stated that the tow truck driver was late, took his time getting the car off the road, and had a bad attitude. Sharon Denham reported that the company refused to help her brother, who was injured and trying to get his belongings out of his car. Ali Shahbaz also reported a negative experience, stating that the company tried to take advantage of him by charging high fees for storage and towing. On the other hand, some customers have reported positive experiences, citing quick and efficient service. Bernardo, mentioned in Maily T.'s review, helped them get back on the road quickly.
