Your Road to Safety is Our Top Priority
A Reliable Partner for Emergency Assistance
Bartlett Towing has proudly served the Memphis community for over two decades, providing compassionate and reliable towing and recovery services. With over 30 years of experience, our team has honed their skills to handle any situation with efficiency and professionalism.
Reliable 24/7 Emergency Service
No matter what time of day or night, if you find yourself in need of roadside assistance, our team is only a phone call away. Our dispatchers are always alert and ready to dispatch a qualified driver to your location. We specialize in:
- Motorcycle, Classic, and Exotic Vehicle Towing: Our experienced drivers are skilled in handling all types of vehicles, including classic and exotic cars.
- Flatbed Hauling: Equipped with state-of-the-art towing equipment, rest assured your vehicle is in safe hands.
- Damage-Free Wheel Lifts: We employ the latest technology to ensure your vehicle is lifted without causing damage.
- Parking Garage Towing: Stuck in a parking structure? We'll safely extract your vehicle with precision.
- Equipment Towing: Need to move heavy machinery or construction equipment? We've got you covered.
- Winching and Jump-starts: Get back on the road quickly with our efficient winch and jump-start services.
Customer-Focused Approach
At Bartlett Towing, our primary focus is always our valued customers. We understand the stress and inconvenience associated with being stranded, and we strive to provide:
- Compassionate and professional service: Our drivers are understanding and trained to handle every situation with empathy and care.
- Efficient and timely response: We prioritize every call and respond promptly to minimize your waiting time.
- Transparent and honest communication: We provide clear and concise updates throughout the process and explain the charges associated with your service.
Choose Bartlett Towing for
- Dependable and reliable service
- Competitive rates
- Experienced and certified drivers
- Commitment to customer satisfaction
- Prompt response times
Positive Reviews
Bartlett Towing received numerous positive reviews from satisfied customers who appreciated their quick, professional, and affordable services. Many reviewers praised their drivers, citing their excellent communication skills, friendly demeanor, and ability to handle unexpected situations.
Negative Reviews
However, several reviewers expressed dissatisfaction with their experiences. Some complained about unexpected price increases, claiming they were misled by the company. Others were unhappy with the service they received, citing instances of unprofessional behavior, damage to their vehicles, and lack of transparency.
Key Issues
Some common issues raised by negative reviewers include:
- Price discrepancies: A few reviewers reported being charged more than initially quoted, with no explanation or justification.
- Poor communication: Several reviewers felt that the company failed to provide accurate information about wait times, prices, and other essential details.
- Service quality: A few reviewers were unhappy with the quality of service they received, citing instances of damage to their vehicles, unprofessional behavior, or lack of resolution to issues.
