Reliable Towing Services for a Safer Road
Who We Are
Towing Austin Pros is a reliable and trusted towing service proudly serving the communities of Austin and its surrounding areas. We understand the anxieties and frustrations associated with roadside emergencies, and are committed to providing efficient, professional assistance to get you back on the road quickly and safely.
Our Services
We offer a comprehensive range of roadside assistance services to address all your automotive emergencies, including:
- Towing: Flatbed towing, accident removal, long distance towing, Dolly towing, heavy-duty towing
- Jump Start: Dead battery assistance, battery replacement
- Fuel Delivery: Out-of-gas service
- Flat Tire Change: Tire repair or replacement
- Lockout Assistance: Car key extraction, unlock car doors
- Roadside Assistance: Emergency roadside service, assistance with breakdowns, flat tires, empty fuel, and dead batteries.
Professional Expertise and Customer Care
Our team of experienced technicians are certified and equipped to handle all types of roadside situations with care and expertise. They prioritize safety, efficiency, and offer a personalized and respectful approach to every call.
Areas Served
We proudly serve the communities of Austin, Round Rock, Cedar Park, San Marcos, Georgetown, Pflugerville, Kyle, Leander, Bear Creek, Mustang Ridge, Bastrop, Brushy Creek, Buda, Elgin, Hutto, Jollyville, Lakeway, Lockhart, Luling, Manor, Shady Hollow, Taylor, Wells Branch, Windemere, Bartlett, Barton Creek, Camp Swift, Dripping Springs, Florence, Garfield, Granger, Hudson Bend, Jarrell-Sonterra, Jonestown, Lago Vista, Liberty Hill, Lost Creek, Onion Creek, Rollingwood, Serenada, Smithville, The Hills, Thorndale, West Lake Hills, Wimberley, Woodcreek, Wyldwood.
Areas We Serve
73301, 73344, 78701, 78702, 78703, 78704, 78705, 78708, 78709, 78710, 78711, 78712, 78713, 78714, 78715, 78716, 78717, 78718, 78719, 78720, 78721, 78722, 78723, 78724, 78725, 78726, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747, 78748, 78749, 78750, 78751, 78752, 78753, 78754, 78755, 78756, 78757, 78758, 78759, 78760, 78761, 78762, 78763, 78764, 78765, 78766, 78767, 78768, 78769, 78772, 78773, 78774, 78778, 78779, 78780, 78781, 78783, 78785, 78789, 78799
Overall Experience
The reviews for Towing Austin Pros are overwhelmingly positive, with all the reviewers who gave a rating of 5 stars praising their excellent service, professionalism, and expertise. On the other hand, those who gave lower ratings, including 1 and 2 stars, expressed disappointment and frustration with the company's practices, citing issues with communication, fees, and business practices.
Positive Aspects
Towing Austin Pros' dispatch team is commended for being helpful and communicative, providing accurate quotes and times for service. The tow truck drivers, including Jeff, Mohammed, and the unknown driver who responded to Joe King's review, are praised for their professionalism, friendliness, and care in handling the customers' vehicles.
Negative Aspects
However, some reviewers voiced concerns about the company's business practices, including the request for credit card information upfront, which they found sketchy and potentially fraudulent. Others reported issues with communication, such as not being able to get a response or being left hanging on the phone for extended periods. Some reviewers were also unhappy with the fees and services provided, with Jenna B. feeling ripped off after being charged without receiving service.
