Ohio's Finest in Towing & Recovery
Ohio's Finest in Towing & Recovery
Sandy's Towing and Recovery is the premier towing service for Dayton, Ohio & southwestern Ohio region. We have been providing quality service with the best equipment for over 60 years, making us the preferred heavy-duty towing company of the Dayton area. Our commitment to offering the highest level of service and the fastest response time is unmatched, as we operate 24 hours a day, 365 days a year.
Our Services
At Sandy's Towing and Recovery, we pride ourselves on offering a wide range of services to our clients. These services include:
Roadside Assistance
Whether you have a flat tire, dead battery, or run out of gas, our team is here to help. We offer fast, 24-hour emergency roadside assistance to get you back on the road in no time. Our licensed and insured professionals can assist with cars, pickups, SUVs, motorcycles, forklifts, and construction equipment.
Light Duty Towing
Our light-duty towing services are designed to transport your vehicle safely and efficiently. We utilize the latest equipment and technology to ensure that your vehicle is handled with care. Our fleet is well-maintained, and our drivers are experienced and trained to handle any situation.
Heavy Duty Towing
For those requiring heavy-duty towing services, look no further than Sandy's Towing and Recovery. We have a heavy-duty fleet featuring units with capacities ranging from 20-tons to our state-of-the-art 75-ton rotators. Our team of experts is trained to handle even the most challenging towing situations, including semi-trucks, buses, and RVs.
Transport Services
We offer a range of transport services, including tilt-deck, detach, sliding-axle, flatbed, van, and reefer trailers. Our team of experts has the experience and knowledge to transport your equipment or vehicle safely and efficiently.
Commercial Road Service
At Sandy's Towing and Recovery, we understand that downtime can be costly for businesses. That's why we offer commercial road service to get your fleet back on the road as quickly as possible. Our team of experts can handle any situation, from jump-starts to complex mechanical repairs.
Dumpster Service
We offer dumpster service for commercial and residential customers. Our team can deliver and pick up dumpsters of various sizes to accommodate your needs. Whether you're a business or a homeowner, we have the right solution for you.
Equipment Moving
Moving equipment can be a daunting task, but with Sandy's Towing and Recovery, it doesn't have to be. We offer equipment moving services to transport your machinery safely and efficiently. Our team of experts is trained to handle any situation, no matter how complex.
Tractor Trailer Towing
We offer tractor-trailer towing services for those requiring heavy-duty towing. Our team of experts is trained to handle even the most challenging towing situations, including semi-trucks, buses, and RVs.
At Sandy's Towing and Recovery, we are committed to providing the highest level of service to our clients. We understand that every situation is unique, and we approach each job with the care and attention it deserves. Whether you need roadside assistance or heavy-duty towing, our team is here to help. Contact us today to learn more about our services and how we can assist you.
Customer Service
Some reviewers praised Sandy's Towing for their prompt and professional service, with one reviewer even calling them the "only towing company in Dayton I trust". They appreciated the courteous drivers, good communication, and top-notch equipment. On the other hand, several reviewers had negative experiences, citing rude and unprofessional behavior from employees, including being ignored, dismissed, or treated poorly.
Communication and Reliability
A few reviewers mentioned issues with communication and reliability. One reviewer reported waiting extended periods for service, with varying levels of success. Another reviewer had a poor experience with a female dispatcher who allegedly prioritized other customers over them.
Financial Transparency
A reviewer was unhappy with the final bill, claiming it was inflated and described it as a "money grab". Another reviewer was surprised when the bill for a short tow increased significantly after adding additional services.
Accessibility
One reviewer, who was without a car and phone, reported a poor experience with an employee who was unhelpful and unprofessional. She felt like she needed more assistance from the company, especially given her vulnerable situation.
Equipment and Quality of Service
On the positive side, a reviewer praised Sandy's for having top-quality equipment and providing high-quality service. On the negative side, one reviewer reported issues with the equipment used for towing their vehicle.
Overall
The reviews suggest that while some customers have had positive experiences with Sandy's Towing, others have been unhappy with the service, communication, and financial transparency. It's important for customers to be aware of these potential issues and communicate their needs clearly to ensure a good experience.
