We tow with pride and precision.
A Legacy of Reliable Roadside Assistance
For over 50 years, Emerald Towing has proudly served the South Florida community, providing responsive and reliable towing and recovery services. With a fleet of over 40 trucks and a team of experienced professionals, we are equipped to handle any roadside emergency with swiftness and expertise.
Our Services
Emerald Towing offers a comprehensive range of services to meet all your roadside needs, including:
- Light, Medium and Ultra Heavy Duty Towing: We efficiently recover vehicles of all sizes, from sedans to tractor-trailers.
- Flatbed and Lowboy Transportation: Secure transportation for vehicles with specialized equipment, ensuring safe and reliable transport.
- Incident Management Services: Our experts promptly respond to accidents, breakdowns, and disabled vehicles, minimizing damage and ensuring safety.
- Vehicle and Cargo Recovery: We safely recover vehicles and cargo from treacherous situations, including flooded areas and precarious cliffs.
- Spill Response: Certified professionals handle chemical spills with the utmost care and expertise.
- Abandon Unit Securement: We safely and securely tow abandoned vehicles, ensuring compliance with local regulations.
- Trans-Load and Storage: We offer secure storage and transportation of vehicles, ensuring peace of mind in times of need.
Safety and Professionalism at the Core
At Emerald Towing, we prioritize safety and professionalism in everything we do. Our team is highly trained and certified, adhering to the highest industry standards. We are also committed to:
- Providing prompt and courteous service
- Treating customers with respect and empathy
- Maintaining a clean and safe working environment
- Staying updated with the latest industry regulations and technological advancements
Decades of Experience, Committed to Excellence
With over 50 years of experience and a reputation for excellence, Emerald Towing is the trusted name in roadside assistance throughout South Florida. We are committed to providing our customers with the best possible service, every time.
Positive Experiences
- Several reviewers praised the exceptional service provided by specific employees, including Tommy, Sandy, Sharon, Chris, and Gigi, for their promptness, professionalism, and kindness.
- These employees went above and beyond to help customers with their issues, such as assisting an elderly lady with a flat tire and carefully loading a lifted truck onto a bed.
Negative Experiences
- Several reviewers expressed disappointment and frustration with the company's customer service, including long hold times, rude receptionists, and unhelpful employees.
- Some reviewers reported being charged high prices for services, such as a $700 tow and storage fee for a 7-mile tow.
- One reviewer was appalled by an employee's alleged cruelty towards animals and refusal to let rescuers access the property to help the animals.
Employee Behavior
- One reviewer praised the kindness and compassion of a specific employee, DJ, towards animals, while another reviewer criticized DJ for allegedly being cruel towards animals.