Established in 1937, Newhouse Towing Service - Portland Tow Truck has been a trusted partner for reliable and compassionate roadside assistance and towing services in Portland and beyond. Our family-owned and operated business takes pride in providing swift, professional assistance to fellow Portlanders when they need it most.
What Sets Us Apart?
Our dedicated team of experienced technicians and operators are the backbone of our business. We treat every customer and their vehicles with the utmost respect and care. We understand that being stuck on the roadside is stressful, so we strive to provide efficient and personalized service every time.
Our Services
* **Light Duty Towing
Need help getting a stalled car or vehicle out of a difficult situation? Our light-duty tow trucks can handle most passenger vehicles and small trucks.
* **Flatbed Towing
Best suited for electric vehicles, low-clearance cars, and junk vehicles, our fleet of medium-duty flatbed tow trucks ensures safe and secure transport.
* **Roadside Assistance
Whether you need a flat tire repaired, a jump start for a dead battery, fuel delivered right to your car, or help getting locked out of your vehicle, our roadside assistance team is here for you.
Our Mission
Our mission is to provide Portland residents and visitors with reliable, efficient, and affordable towing and roadside assistance services. We are committed to:
- Fast response times: We understand emergencies can happen at any time, so we respond quickly to every call.
- Transparency and pricing: Our upfront pricing eliminates hidden fees and surprises.
- Professionalism and courtesy: Our team members are courteous, respectful, and knowledgeable.
Experience the Newhouse Difference
Newhouse Towing Service - Portland Tow Truck is committed to exceeding your expectations and ensuring a positive experience during a stressful situation. When you need reliable towing or roadside assistance in the Portland area, don't hesitate to call us. We'll be there quickly to get you back on the road safely and efficiently.
Exceptional Service and Professionalism
Reviewers rave about the excellent service provided by Newhouse Towing, with many highlighting the professionalism, kindness, and politeness of the staff. From Brandon to Ladonna, and from Tyler to Donny, the drivers and customer service representatives went above and beyond to ensure customer satisfaction.
Fast Response Times
Several reviewers noted the swift response times of the tow trucks, with some commenting on the driver's arrival within 15-20 minutes, and others appreciating the quick resolution of their issues.
Clear Communication
Many reviewers praised the clear and Transparent communication from the dispatch team and tow truck drivers. From explaining the process to answering questions, the staff made sure customers felt informed and at ease throughout the experience.
Professional Equipment and Expertise
Reviewers noted the condition and functionality of the tow trucks, as well as the drivers' expertise in handling various vehicles. Some even commented on the extra steps taken to ensure the security and safety of their vehicles.
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