At Complete Towing, LLC, we pride ourselves on providing consistent, dependable, and efficient towing services in the Fayetteville area. Our family-owned and operated business has been serving the community for years, and we're committed to delivering the best possible service to our customers. Whether you're facing an accident, a breakdown, or another unexpected situation, we're here to help.
Our Services
We offer a wide range of services to meet your specific needs. Our fleet of modern, reliable equipment is driven by a carefully selected team of towing professionals who are dedicated to providing the best possible service. We understand that every situation is unique, and we're equipped to handle everything from simple jump starts to major accident recoveries. Our team is committed to exceeding your expectations every time you call on us.
Our Fleet
At Complete Towing, LLC, we take pride in our fleet of reliable and well-maintained equipment. Our trucks are equipped with dollies, Go Jaks, and all the necessary equipment needed to perform every job we go on. Our fleet includes flatbed tow trucks, wheel lift trucks, and medium-duty tow trucks, ensuring that we have the right equipment for any job. Our vehicles are regularly serviced and maintained to ensure that they're always ready to roll.
Our Commitment to Customer Service
At Complete Towing, LLC, we're committed to providing exceptional customer service. We understand that when you need a tow truck, your day isn't going as planned, and we're here to help get your day back on track. Our friendly and knowledgeable staff is always available to answer your questions and address your concerns. We pride ourselves on our accountability and commitment to getting the job done right the first time.
Our Expertise
Our team of seasoned professionals has decades of experience in the towing business. We're equipped to handle the most complex or unexpected situations, and our drivers remain up to date with the latest equipment and training to ensure that we're always prepared for any situation. From local towing to long-distance hauls, we've got you covered.
Our Discounts
At Complete Towing, LLC, we're proud to offer discounts to our military and student customers. We believe in giving back to our community and supporting those who serve our country. Ask us about our discounts and see how we can help you save!
Our Promise
At Complete Towing, LLC, we promise to deliver results that exceed your expectations every time you call on us. We're committed to providing reliable, efficient, and cost-effective towing services that meet your specific needs. Whether you're facing an accident, a breakdown, or another unexpected situation, we're here to help. Contact us today to learn more about our services and how we can help you get back on the road.
Overall Towing Experience
The reviews of Complete Towing Company are mixed, with some customers expressing satisfaction with their services, while others have had negative experiences.
Positive Reviews
A few customers have reported positive experiences with Complete Towing Company. They have praised the company's prompt arrival, professional staff, and competitive pricing. For example, Lauren Younkin appreciated the company's affordable rate and kind staff, while Christian Hopkins was impressed with the company's quick response times, even on Sundays.
Negative Reviews
However, many customers have reported negative experiences with the company. Some have expressed frustration with the company's poor customer service, as evidenced by Caroline Smith's account of being hung up on and having difficulty getting someone to answer the phone. Others have reported being treated disrespectfully by the company's staff, as seen in Nikya Stevens' review of being made to pay for a tow without being given a chance to move her car.
Common Issues
Several common issues have been raised in the negative reviews. These include the company's failure to answer phone calls, rude staff, and questionable business practices. For example, Jose Reyes reported that the company's staff claimed they had to tow his car because its tires were off the floor, when in reality the tires were still on the ground. Similarly, Raven Schilberg accused the company of engaging in "legalized stealing" and having a lack of compassion.
Additional Issues
A few customers have raised additional concerns about the company's practices. For instance, Jordyn Lassiter reported that the company's staff had attempted to corner her and her car, despite her being inside and not wanting to be towed. This raises concerns about the company's tactics and whether they prioritize profits over customers' safety.
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