Milne Towing Services proudly stands as a beacon of quality roadside assistance and towing services in the Truckee Meadows region since 1954. For over six decades, we've proudly served both private and commercial clients, helping them navigate unexpected challenges and get back on the road quickly and safely.
A Legacy of Expertise and Service
Born out of a commitment to community and a desire to provide reliable assistance, Milne Towing Services has evolved into the region's most experienced and respected tow company. Our team boasts extensive knowledge and training, operating one of the largest fleets of state-of-the-art equipment in the area. We are committed to delivering exceptional customer service, ensuring a hassle-free and damage-free experience for every client.
Comprehensive Services for Every Need
Our diverse range of services caters to a variety of scenarios, ensuring comprehensive support for all your needs:
- Emergency Towing: Light, medium, and heavy-duty towing services are readily available 24/7, ensuring prompt assistance regardless of the situation.
- Vehicle & Equipment Transport: We seamlessly transport vehicles and equipment utilizing flatbed tow trucks and car carrier trailers, ensuring safe and secure transport.
- Roadside Assistance: From running out of fuel to locked keys or flat tires, our skilled technicians are equipped to handle all your emergency needs, getting you back on the road swiftly and safely.
- Parking Lot Management: We partner with property owners and managers to efficiently address the challenges of illegally parked or abandoned vehicles, implementing customized solutions for seamless management.
- Public Auto Auctions: Our regular public auto auctions offer a unique opportunity to acquire quality vehicles at competitive prices.
- Vehicle Impounds: Should your vehicle be towed due to various reasons, our team will promptly assist you in retrieving it.
Commitment to Customer Satisfaction
At Milne Towing Services, our customers come first. We prioritize clear communication, efficient service, and respectful treatment throughout your interaction with us. Our dedicated team is available 24/7, ready to answer your call and offer assistance with a smile.
We are committed to providing you with exceptional service, ensuring your experience with Milne Towing Services is always positive and memorable.Poor Customer Service
Several customers have expressed frustration with the poor service they received from this business. Author: Kenz W was left waiting for hours for their car that was towed, and described the scene as "unprofessional and messy" with employees driving around aimlessly on forklifts. Author: Reese P felt that the service was slow, and the employees were rude and aggressive. Author: John C wrote that the company doesn't care about how they affect customers, and Author: Derek K experienced a "bad attitude" from the staff. Author: Hanna B was scammed out of extra fees, and Author: Zaneta L witnessed an employee being rude and condescending to a customer, even going as far as calling them a derogatory term.
Overcharging and Unfair Policies
Some customers have also expressed frustration with the company's overcharging and unfair policies. Author: Reese P felt that the company took advantage of young college students, and Author: Hanna B was charged an extra fee after arriving late, despite being told otherwise. Author: John C believes that the company makes a lot of money and doesn't care about how they affect customers.
Positive Experience
Author: Melissa D had a positive experience with the company, describing it as "AMAZING" and praising the employee Cassandra for being "BEYOND awesome". However, her review also includes some stronger language, warning customers to not take the company's kindness for granted and to respect the rules.
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