We are Offroad Towing & Recovery, your local experts in rescuing and recovering vehicles stuck in the mud, sand, water, or any challenging situation.
Who We Are
Born out of a passion for the outdoors and a deep understanding of the perils associated with off-road driving, our team of experienced professionals are passionate about helping stranded drivers get back on track. We are a locally owned and operated company, committed to providing reliable and efficient service to our community.
What We Do
Our comprehensive services include:
On-road and Off-road Towing
- Immediate response to any off-road location, including mud, sand, water, and beaches.
- Equipped with a powerful 4-Wheel Drive Big Block Wrecker Tow Truck to tackle even the most challenging terrains.
- Certified mechanics on staff to assess damage and provide emergency repairs.
Vehicle Recovery
- Experience in safely extracting vehicles from difficult situations using specialized equipment and techniques.
- Expertise in handling all types of vehicles, including 4-wheel drives, ATVs, trucks, and motorcycles.
Expert Assistance
- Consultation on potential causes of vehicle issues and recommendations for future prevention.
- Recovery of personal belongings from stuck vehicles.
- Assistance with paperwork and insurance claims.
Why Choose Us?
- Local Expertise: We are deeply familiar with the local trails, beaches, and backroads of Wilmington, Hampstead, and Pender County.
- Experienced Team: Our drivers are certified mechanics with extensive experience in recovery situations.
- Prompt Service: We respond quickly to every call and work diligently to get you back on the road as soon as possible.
- Customer Focus: We prioritize your safety and satisfaction, offering personalized and compassionate service every step of the way.
Our Commitment
Offroad Towing & Recovery is dedicated to providing our customers with reliable, fast, and affordable service. We are committed to becoming your trusted partner in ensuring a safe and enjoyable off-road experience.
Auto Locksmith Experience
The auto locksmith service received mixed reviews. Jacob Toler had a positive experience, stating that the service arrived promptly and took care of his locked VW Golf. However, Jared Jacobs had a negative experience, feeling taken advantage of and rating the service 1 star.
Car Towing Experiences
Car towing services received both positive and negative reviews. Mary Blanford had a positive experience, praising the courteous and professional service that helped her in a stressful situation on Market Street. Angela Pereira also had a positive experience, receiving helpful advice from Ryan that enabled her to free her stuck Zforce 800T from the mud.
On the other hand, Jedi Rick had a negative experience, criticizing the service for poor professionalism and punctuality. He had to repeatedly call the company to follow up on his car's towing to a collision center, and was eventually charged 7 days of storage fees.
Common Issues
Unprofessionalism and poor punctuality were common issues raised in the negative reviews.
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