At Past & Present Towing & Recovery, Inc., we are a reputable towing company based in Laurel, Maryland, and providing our services along I-95 between Baltimore and Washington, D.C. Although we are not the owners of the recently stolen tow trucks that have similar colors to ours, we have extensive experience and expertise in the towing industry. We are a trusted and reliable local towing company dedicated to providing top-notch roadside assistance and towing services.
Our Services
We offer a wide range of services, including 24hr local car and truck towing, cheap roadside assistance, exotic car towing, low clearance vehicle towing, and work truck towing. Our team of experienced and skilled tow truck operators is committed to delivering fast and efficient services, ensuring your asset is back on the road as quickly as safety will allow.
At Past & Present Towing & Recovery, Inc., we are proud to prioritize our customers' needs and provide exceptional customer service. Our operators are Wreckmaster certified, background checked, uniformed, and drug tested, ensuring that we treat you and your vehicle with respect and maintain the highest level of integrity and honesty.
In addition to our local towing services, we also provide roadside assistance, including lockout service, jump starts, tire change, and off-road recovery. Our team of experts is equipped with state-of-the-art tools and equipment necessary for damage-free towing, including several light duty and medium duty flatbeds and wheel lifts, ramps, skates, and go jacks.
Exotic Car Towing
At Past & Present Towing & Recovery, Inc., we understand that your exotic or antique vehicle requires special attention and care. That's why we offer exotic car towing and antique vehicle hauling services, using our newest truck, The Right Approach, allowing for an approach angle as low as 6 degrees, rendering ramps and planks obsolete. We are the best choice for exotic car towing and antique vehicle hauling services.
Community Engagement
At Past & Present Towing & Recovery, Inc., we are committed to giving back to our local community in Laurel. We proudly allow and welcome the Laurel Rescue Squad to use our lot for training purposes and routinely donate to the American Cancer Society, Toys For Tots, and the Laurel Rescue Squad. In 2018, our company received the Laurel Small Business Excellence Award. Our President, Jim, and CEO, Barbara, currently hold several positions with the Towing and Recovery Professionals of Maryland, including Board of Directors, Legislative Committee, Communications Committee, Executive Board, and Membership Committee.
In addition to our community involvement, we were honored to host the American Towman's Spirit Ride on November 10, 2017, and the Maryland First Responders "Thank You" Ride on April 25, 2020, to show support and appreciation to all the medical staff working the front lines of combating the Covid-19 virus.
Our Team
At Past & Present Towing & Recovery, Inc., we take pride in our team of experts who are dedicated to providing exceptional services to our customers. We believe that our team is the backbone of our company, and we work hard to ensure that they have the tools and resources necessary to succeed. We offer career opportunities and provide training and development to grow and advance within the company.
In conclusion, at Past & Present Towing & Recovery, Inc., we are committed to providing top-notch towing and roadside assistance services to our customers in Laurel and the surrounding areas. We take pride in our community involvement, our experienced team, and our state-of-the-art tools and equipment.
Outstanding Customer Service
These reviews highlight the exceptional customer service provided by Past & Present Towing. Multiple reviewers praised the company's prompt response, friendly and understanding staff, and efficient service.
Efficient and Professional Service
The reviewers appreciated the company's professionalism and efficiency in handling their towing needs. They mentioned that the tow truck drivers were knowledgeable, courteous, and careful with their vehicles.
Quick Response Time
Many reviewers were impressed with the quick response time, with some mentioning that they received a call back within minutes of submitting their request online.
Special Mention for Drivers
Some drivers, such as Chuckie, Tommy, Roy, and Donald, were specifically mentioned for their excellent service, friendliness, and professionalism.
Appreciation for Extra Efforts
Reviewers appreciated the extra efforts made by the company, such as providing updates on the status of their vehicle, taking pictures before and after towing, and ensuring the safe delivery of their vehicles to the desired location.