Your Reliable Partner for Towing and Roadside Assistance in NYC
At C&H Automotive, we are committed to providing exceptional auto care services to our customers in New Canaan, CT. With over 26 years of combined experience, our team of ASE-certified technicians is dedicated to delivering quality repairs, maintenance, and customer service. Our mission is to exceed our customers' expectations by providing transparent, expert-level care for their vehicles.
Our Story
Founded by Sean, an automotive enthusiast with a passion for fixing cars, our shop has a rich history that starts with Sean's journey from a technician to a proud owner. Over the years, we've built a reputation for quality, honesty, and exceptional customer service. We pride ourselves on our ability to tailor our services to meet the specific needs of each vehicle, ensuring that our customers' cars operate flawlessly and efficiently.
Our Advantage
At C&H Automotive, we understand that our customers rely on us to keep their vehicles running smoothly. That's why we're committed to providing uncompromising quality with every service. Our Honest Work philosophy ensures that our technicians are dedicated to integrity, transparency, and expert-level skill. We believe that honesty drives every action, and that's why we offer quality services at reasonable prices.
Our Services
At C&H Automotive, we offer a wide range of services to meet the needs of our customers. From minor repairs to major repairs, we provide expert-level care for all makes and models of vehicles. Our repair service includes:
- Factory Maintenance: Ensure your vehicle performs at its best with our factory maintenance checks.
- Brake Services: We ensure your brakes are in optimal condition for your safety.
- Steering and Suspension: Experience smooth rides and comfortable handling thanks to expert repairs.
- Tire Care and Alignments: Maintain tire longevity and vehicle stability with our tire services.
- And many more!
Testimonials
We take pride in our commitment to exceptional customer service and the satisfaction of our customers. Here's what some of our satisfied clients have to say:
- "Recently had front & rear complete brake replacements for my Mercedes at C&H Autos. They offered excellent customer service from the initial quote to end repair and Matt was a pleasure to deal with. Very competitive prices compared to Mercedes and they had my vehicle in and out within the day. Would most definitely use C&H again for any future repairs." - Rebecca W.
- "I was visiting family in New Canaan just for the weekend and I needed a last-minute check on my vehicle. I was worried about my battery failing and they were able to take me in on Friday without an appointment. They were able to diagnose the issue quickly and replaced my battery so I was able to make the drive home safely. What a relief! I am thankful for C&H's expertise, efficiency, and welcoming customer service! Thank you!" - Tania G.
- "I cannot praise Matt and Sean (and everyone else!) at C & H Auto enough for the service they provide. We have been having our cars repaired there for years and wouldn't consider going anywhere else." - Elaine M.
Join the C&H Automotive Family
At C&H Automotive, we're dedicated to providing exceptional auto care services to our customers in New Canaan, CT. With over 26 years of combined experience, we're committed to delivering quality repairs, maintenance, and customer service. Contact us today to schedule an appointment and experience the future of autocare!
Overall Impression
The reviews of C&H Autos are largely positive, with many customers praising the shop's friendly and knowledgeable staff, quick and efficient service, and competitive prices.
Praise for the Staff
Many reviewers mentioned the excellent customer service they received from the staff, particularly Matt, Sean, and Steve. They were described as courteous, friendly, and helpful.
Quality of Work
Most reviewers were happy with the quality of work done on their vehicles, with many mentioning that the shop was able to diagnose and repair issues quickly and efficiently.
Convenience
Some reviewers appreciated the shop's ability to fit them in on short notice, including one customer who was visiting from out of town and needed a last-minute repair.
Pricing
While many reviewers praised the shop's competitive prices, a few customers felt that the prices were too high. One reviewer was quoted a higher price than expected for a brake job, while another was upset about the cost of tire installation and alignment.
Negative Experiences
Two reviewers had negative experiences with the shop. One felt that they were quoted a higher price than expected and was lied to about the scope of work, while another felt that the prices were out of proportion for the services provided.
