At Ace Marty's Towing, we take pride in our 30 years of experience in providing reliable and efficient towing services to our customers. Our story began when our founder, Marty Rosokoff, as a young boy, was fascinated by big trucks and the concept of working for oneself. With a passion for helping others, Marty's heart comes alive when people call him in a time of need, and he gets to be the one to save the day.
Our Services
Our mission is to provide top-notch roadside assistance and towing services to the community of Syracuse, New York, and its surrounding areas. At Ace Marty's Towing, we understand that accidents can happen unexpectedly, and that's why we're always ready to lend a helping hand. Our experts are equipped to deal with various auto needs, including:
- Roadside assistance such as lockouts, jump starts, and tire changes
- Towing services for cars, motorcycles, light duty trucks, light duty construction equipment, some trailers, some boats, and ultra-light airplanes
- Unlocking car doors and truck doors
- Winch outs and fuel delivery
- Junk car removal
- Emergency road service, flat bed service, and more
Our response time is 20 to 30 minutes, and we're available 24 hours a day to serve our customers. Our goal is to get you back on the road as quickly as possible, while ensuring your safety and providing a hassle-free experience.
Testimonials
We're proud to have built a reputation on honesty, reliability, and excellent customer service. Here's what some of our satisfied customers have to say:
"Today my car broke down near Syracuse, NY, I live near Buffalo and had no idea who to call, so I asked at the gas station next to where I broke down. By providence the attendant called Ace Marty's Towing. Ace was prompt at arriving and was concerned that we find and open garage to take my car to. It was a Sunday and I didn't think that was even a possibility, but there was one, could we make it. Ace asked if I had a plan if they couldn't look at my car that night and I did. We arrived just before they closed, but they couldn't look at my car that night so I figured I would just go to a local hotel and try in the morning. Ace asked if he could just try something with no promises well it worked and I am grateful to be home. Thanks Ace Marty Towing for going the extra mile." - Melissa Conrad.
"Ace Marty's Towing was extremely helpful, courteous, and fast." - Philip Ryan J.
"Marty, the owner, took the time and trouble to find a repair shop for me so I could get home. We visited two shops, called two, before finding a shop to repair my truck that day. Kind, polite and professional. I will always go to Marty now." - Kurt Weber.
"Didn't love having to call a tow truck, but the price was excellent and the service was friendly. He wasn't able to get to me right away, but he let me know right up front and was there when he said he would be. Able to pay with a card on site, as well. If you have to call a tow I highly recommend Ace Marty's." - Anonymous.
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Excellent Customer Service and Reliability
Several reviewers praised Ace Marty's Towing for their exceptional customer service, promptness, and reliability. Many customers praised the owner, Marty, for being friendly, helpful, and professional. Several reviewers also mentioned that Marty went above and beyond to help them, often at a lower cost than other companies.
Skill and Expertise
Some reviewers were impressed by Marty's expertise and skill in towing and recovering vehicles. He was able to recover vehicles from tight spots and difficult situations, and even helped diagnose problems with vehicles.
Competitive Pricing
Many reviewers mentioned that Ace Marty's Towing had competitive pricing compared to other companies. Some reviewers stated that Marty's prices were significantly lower than others, making him a more affordable option.
Honesty and Integrity
A few reviewers praised Marty for his honesty and integrity. One reviewer mentioned that Marty lost a tow job by fixing their problem with a zip tie, rather than taking advantage of the situation.
Negative Incident
One reviewer had a negative experience with Ace Marty's Towing, citing that the driver pulled out in front of two cars, nearly causing an accident.
