Timely Service is Our Signature
Our Story
At Joe's Towing & Recovery, we take pride in our rich history and commitment to providing exceptional service to our customers. Our journey began in 1969 when Joe started a gas station with one truck operating in the Oakland / Veterans area of Bloomington. Over the years, we have expanded our services to meet the growing needs of our community. Today, we have five convenient locations in Central Illinois, serving Bloomington, Normal, Springfield, Peoria, and surrounding areas.
Our Services
We offer a wide range of services to meet your needs, including:
- Towing: From motorcycles to oversized loads, our professionally trained staff has the skills and knowledge to handle any job.
- Recovery: We specialize in recovering stuck vehicles, including those that are stuck on the side of the road or in a ditch.
- Roadside Assistance: Our 24/7 emergency towing service is available to help you get back on the road quickly and safely.
- Campus Parking: We offer parking management services to colleges and universities in the area.
- Frequently Asked Questions: We have compiled a list of frequently asked questions to help answer any questions you may have.
Our Locations
We have five convenient locations in Central Illinois to serve you better:
- Bloomington, IL - 2233 Springfield Rd
- Normal, IL - 1207 Warriner St
- Springfield, IL - 2915 SW Washington St
- Peoria, IL - 921 N Main St
- Creve Coeur, IL - 2905 E Cook St
Our Team
Our team is dedicated to providing exceptional service to our customers. With years of experience and training, our staff has the knowledge and skills to handle any situation. From our tow truck operators to our dispatchers, our team is committed to exceeding your expectations.
Our Legacy
Joe's Towing & Recovery started as a small gas station in 1969, but over the years, we have grown to become a leading towing and recovery service provider in Central Illinois. We are proud of our heritage and our commitment to providing exceptional service to our customers.
Overall Impression
The majority of the reviews for Joe's Towing and Recovery are overwhelmingly positive, with customers praising the company's excellent service, promptness, and professionalism. The reviews highlight the kindness, patience, and expertise of the technicians, as well as their willingness to go above and beyond to help customers in need.
Service and Technicians
Many reviewers praised the company's responsive and efficient service, with some mentioning that they were able to arrive quickly and get the problem resolved. Customers were impressed with the technicians' knowledge, skills, and friendly demeanor, with several mentioning that they were relieved and grateful for their help.
Some specific technicians stood out for their excellent service, including Rodney, Missy, Steven, Cody, and Thomas "Taco". These technicians were praised for their professionalism, patience, and expertise, with customers feeling safe and cared for during their interactions.
Pricing and Value
While there are few negative reviews, one customer did mention being overcharged for the service, which led to a rating of 1 star. However, several customers praised the company's fair pricing, with some mentioning that they were offered a better deal than what their insurance company offered.
Conclusion
Overall, the reviews suggest that Joe's Towing and Recovery provides excellent service, with customers consistently praising the company's responsiveness, professionalism, and value.
