Your Hometown Towing & Roadside Assistance Provider
Our Story
At North Shore Towing & Semi Truck Heavy Wrecker, we take pride in being a family-owned and operated business with over 40 years of experience in the towing industry. Founded in 1979, we have grown to become the most respected and skilled towing service company in the Chicago area. Our team of Wreckmaster certified technicians is dedicated to providing our customers with the highest level of service and expertise.
Services
We offer a wide range of towing services, including:
General Towing Services
Our light, medium, and heavy-duty towing services are available 24/7. Our fleet of tow trucks is equipped to handle all types of vehicles, from small cars to large commercial trucks.
Heavy Duty Towing
Our heavy-duty towing services are designed for large and heavy equipment, including semi-trucks, trailers, construction equipment, and more.
Relocation Towing - Parking Lot Enforcement
We specialize in relocation services for parking lot enforcement and management. Our team is trained to handle emergency and routine towing services for shopping centers, hospitals, and other parking lots.
Emergency Towing Services
Our emergency towing services are available 24/7 to help you get back on the road quickly and safely.
Commercial Towing Services
We offer a range of commercial towing services, including load shifts, and load transfers. Our team is equipped to handle large and heavy equipment, including semi-trucks, trailers, and construction equipment.
Roadside Assistance
Our 24/7 roadside assistance service includes jump starts, lockouts, and tire changes. Our team is dedicated to providing fast and reliable assistance.
Equipment Hauling
Our hauling services are designed to transport small vehicles, equipment, and machinery. We have the equipment and expertise to handle any transport job.
Customer Reviews
We pride ourselves on our commitment to customer service and satisfaction. We encourage our customers to share their experiences and thoughts about our services. Read what our customers have to say and see why we are the trusted choice for towing and roadside assistance in the Chicago area.
Why Choose Us
At North Shore Towing & Semi Truck Heavy Wrecker, we are committed to providing our customers with the highest level of service and expertise. Here are just a few reasons why you should choose us:
- Over 40 years of experience in the towing industry
- Wreckmaster certified technicians
- Large fleet of tow trucks and equipment
- 24/7 availability for emergency services
- Commitment to customer service and satisfaction
Get a Free Estimate
Contact us today to get a free estimate for your towing or hauling needs. Our team is dedicated to providing fast and reliable service. Call us now to schedule your service.
Towing Experience Issues
Multiple reviewers expressed frustration with their towing experiences, citing issues with pricing, communication, and storage fees.
Unforeseen Additional Fees
Reviewers were unhappy with the surprise storage fees and additional costs not disclosed prior to the tow. One reviewer was unable to retrieve their vehicle due to these unforeseen fees.
Miscommunication and Lack of Transparency
Several reviewers reported miscommunication with the tow truck drivers and dispatchers. One reviewer was told the tow would cost $145, but the driver charged $175. Another reviewer was left stranded at a gas station for hours due to miscommunication.
Damaged Vehicles
Some reviewers reported damages to their vehicles during the tow, including a creased toolbox and a car with grinding issues.
Poor Customer Service
Many reviewers felt that the company showed a lack of concern for their well-being and did not follow through on their promises.
Positive Experiences
On the other hand, a few reviewers had positive experiences with the company, citing efficient service, fair pricing, and professional staff.
