We are R & R Towing, a licensed and insured vehicle removal company serving Richmond, Virginia. With a commitment to responsible recycling and customer satisfaction, we provide a seamless and straightforward process for selling your old, damaged, or non-running vehicles.
Our Expertise
Our experienced team understands the importance of responsible recycling and adheres to all Department of Motor Vehicles (DMV) regulations. We provide:
- Fast and efficient removal of your junk car, regardless of its condition.
- Competitive payment based on the weight of your vehicle and current scrap metal prices.
- Complete paperwork handling - we take care of all DMV paperwork, including title transfer and release of liability.
- Same-day service - no waiting around for payment.
Our Process
1. Free appraisal: We assess the condition of your vehicle and provide an upfront offer.
2. Convenient removal: Our professional team will collect your vehicle at a time and place convenient for you.
3. Responsible recycling: We dismantle your vehicle and extract valuable materials, ensuring environmental responsibility.
4. Prompt payment: You receive payment promptly upon completion of the process.
Why Choose R & R Towing?
- Licensed and insured: We hold all necessary licenses and insurance to ensure your peace of mind.
- Transparent process: We are committed to clear and open communication throughout the entire transaction.
- Fast and efficient: We work efficiently to minimize your inconvenience and get you paid quickly.
- Customer-centric approach: We are dedicated to providing a seamless and positive experience for every customer.
Summary of Reviews
Positive Experiences
- Multiple reviewers praised the company's professionalism, efficiency, and great customer service.
- Ray and other staff members were noted for being friendly, knowledgeable, and helpful throughout the process.
- Several reviewers appreciated the clear explanation of the process and the honesty of the company.
- The tow truck drivers were also praised for being on time and pleasant to interact with.
- Many reviewers recommended the company to others and would use their services again.
Negative Experiences
- One reviewer felt misled by the company's advertising and was unhappy with the offer they received.
- Another reviewer had a negative interaction with a staff member who was rude and unhelpful.
- One reviewer felt that the company was only willing to give scrap metal value for their vehicle and didn't provide enough information about the process.
Common Themes
- The company's customer service and professionalism were key factors in many reviewers' positive experiences.
- The company's communication and explanation of the process were also praised by many reviewers.
- A few reviewers had negative experiences, either due to miscommunication or poor customer service.
