Your Reliable Tow Company: Quality Service, Every Time!
At Velez Towing, we have been committed to providing quality services for over a decade. With our extensive experience and connections, we are able to offer excellent service for a wide range of clients' needs. We take pride in our precision, efficiency, and professionalism, and we strive to make the towing process as smooth and convenient as possible.
As a reliable tow company, we offer light, medium, and heavy-duty towing services, as well as general mechanic work. We believe in providing a "one-stop shop" for our clients, offering everything from towing to roadside assistance to general mechanic services. Our goal is to get you back on the road with ease and peace of mind.
Featured Services
Our central towing center not only serves as a storage facility for towed vehicles, but it also operates as a full general mechanic service. Our mechanics are trained to perform work on tires, suspensions, flatbeds, and more. We offer both local and long-distance towing for our clients' convenience, and our dispatchers are available 24/7. Our services include:
- Light-Duty Towing
- Medium-Duty Towing
- Heavy-Duty Towing
- Roadside Assistance
- Lockouts
- Tire Service
- Suspension Service
- Flatbed Service
- Fuel Delivery
- General Mechanic Service
Our Commitment to Quality
At Velez Towing, we are committed to providing good, honest service to the Newark area. As a family-owned business, we understand the value of a friendly, personable experience with the people working on your car. Our operators are licensed and trained to get you back on the road as soon as possible in a quick and friendly manner, treating your car with the same care and respect that you can afford.
We operate using top-of-the-line equipment, from our fleet of tow trucks to our smallest mechanic tools. Our years in the industry mean we have the connections to get new parts quickly if we don't already have them. Simply put, Velez Towing is your one-stop shop for auto repair services, from the point of an accident to the moment you get back on the road safe and sound.
Testimonials
"Super quick and affordable! Good people!" - Zenia Corine
"Fast and friendly service. Highly recommend. Left happy." - Jenni C.
"Great guys, very courteous and very good pricing on towing." - Angel Alvarez
Service and Quality
The reviews highlight both positive and negative experiences at Velez Tires and Towing. The positive reviews praise the company's quick turnaround times, fair prices, and good customer service. Customers appreciate the efficiency of the towing service, the quality of the work done, and the friendly staff.
Positive Reviews
There are several reviews that praise the company's service. Yahne Sneed notes that it's quick to get your car, but the lines are long to start the process. Dervis Serrano has had two separate issues with two different cars and found that Velez Tires fixed and resolved both issues. Helen Bestman's son took his Honda Pilot to get the alternator fixed and was satisfied with the work done. Stephanie De La Rosa praises the company's towing service, saying the staff was very nice. Janet Milan, Mila Such, Sano Housemusic, Melisha Smith, Erika Costa, and Ali Sefik all have positive reviews, noting the company's efficiency, professionalism, and good customer service.
Negative Reviews
On the other hand, there are some negative reviews that criticize the company's service. Francisco Torres had a poor experience, with the person who answered the phone sounding half asleep and never showing up. Carlington Rodman was not satisfied with the alignment service, and Moriah Potts had trouble getting help when she needed it.
