Providing Reliable Towing Services for Our Community
Welcome to Cartow Towing, your premier destination for all your towing and roadside service needs in Utah and the surrounding states. We are a family-owned and operated business with a rich history dating back to 1980. With over four decades of experience in the towing industry, we have built a reputation for providing fast, affordable, and professional services to our valued customers. Our team of knowledgeable and skilled drivers is committed to ensuring your safety and satisfaction on the road.
Comprehensive Services
At Cartow Towing, we pride ourselves on offering a wide range of services to meet your unique needs. Whether you are a private individual or a business owner, we have the expertise, equipment, and personnel to accommodate your request. Here's a glimpse of our comprehensive service offerings:
*Accident Towing:* If you've been involved in an accident, you can count on our prompt and compassionate team to help you in your time of need. We will carefully transport your vehicle to the body shop of your choice.
*Light, Medium, and Heavy Duty Towing:* Our diverse fleet of tow trucks enables us to handle vehicles of all shapes and sizes. From cars and small trucks to semi-trucks and heavy machinery, we have the capability to tow it all.
*Roadside Service:* Whether you have a flat tire, dead battery, or ran out of gas, our roadside assistance team is here to help. We will quickly diagnose and resolve the issue to get you back on the road in no time.
*Underground Towing:* With our unique underground towing service, we specialize in removing illegally parked or abandoned vehicles from private properties. Let us help you reclaim your space with our professional and efficient service.
*Private Impounds:* We work closely with local law enforcement and businesses to provide impound services for illegally parked or seized vehicles. You can trust us to handle the process with the utmost care and integrity.
*Long Distance Tows:* Whether you're moving to a new state or simply need your vehicle transported across the country, our long-distance towing service is here for you. With advanced planning and scheduling, we will ensure a smooth and timely delivery of your vehicle.
*Motorcycle Towing:* Our experienced drivers understand the unique handling and care required when transporting motorcycles. Trust us to safely and securely move your beloved bike to its destination.
*Recovery Towing:* When disaster strikes, our recovery team is ready to help. We specialize in extracting vehicles from tough situations, such as ditches, accidents, or off-road incidents. Let our experts handle the recovery process with precision and expertise.
At Cartow Towing, we are dedicated to providing top-notch services to our customers. We invite you to explore our website, learn more about our offerings, and reach out to our 24-hour dispatch team for a personalized quote.
Poor Customer Service and Damages
Several reviewers have expressed disappointment with the customer service provided by Cartow. Ryan Marshall reported that the driver who towed his car damaged his mirror and told him that he would have to deal with the manufacturer or cover the cost himself. Bella Widmor waited for 30 minutes for someone to answer the door only to be told that the driver was running late. Daniel Griffin had a rude and snarky associate who refused to help him with a payment plan and hung up on him twice.
Towing Issues
Parker N. had his transfer case burnt out due to the driver not putting it in neutral, and his overdrive clutch is now going out. Bradley Christensen waited three days for his car to be towed, but the driver failed to show up due to issues with the gate. Tasha Stanley's insurance company tried to use Cartow for lockout services, but they cancelled the service after confirming they would be there within an hour and a half.
Positive Experiences
However, some reviewers have had positive experiences with Cartow. S. M. praised the dispatcher and tow driver, Shawn, for being courteous and professional. Deb Chaltron appreciated the helpful and patient driver, Justin, who took care of her car and taught her some things about her vehicle. Grant England's driver, Justin, arrived early and had a positive attitude on New Year's Eve. Rachel Wise found the prices to be reasonable and the drivers and dispatch friendly and knowledgeable.
Unreliable Service
SoshJam had a frustrating experience with Cartow, with a delayed response to her initial call and difficulty getting information about the service. Samantha J. had her tow truck driver's arrival time changed multiple times, and after waiting for two hours, the driver didn't even call her to let her know he had arrived.
