Key To Success - Fast And Reliable
At NYC Towing, we understand that having your vehicle breakdown can be a stressful experience. That's why we're dedicated to providing fast, reliable, and affordable roadside assistance to get you back on the road in no time. With over 20 years of experience, our team of experts is always available 24/7 to help you with any car problem you may have.
Our Services
We offer a wide range of services to cater to all your automotive needs, including:
- 24-Hour Towing Service: We provide fast and reliable towing services for cars, trucks, SUVs, and more.
- Accident Recovery: Our team will help you recover your vehicle from an accident scene.
- Abandoned Vehicle Recovery: We'll retrieve your abandoned vehicle and restore it to its former glory.
- Air Bag Service and Repair: Our experts will inspect and repair your airbag system to ensure your safety on the road.
- Alarm and Security Systems: We'll install and repair alarm systems to keep your vehicle and its contents secure.
- Lockout and Ignition Repair: We'll help you regain access to your vehicle if you've lost your keys or need a new ignition.
- Tire Rotation and Tire Repair: Our team will rotate and repair your tires to ensure even wear and tear.
- Auto Body Trim Repair: We'll repair any damaged or bent trim to get your vehicle looking its best.
- Flatbed Towing Service: We'll transport your vehicle safely and securely using our flatbed towing service.
- Medium and Heavy Duty Towing: Our team is equipped to handle large and heavy vehicles that require specialized towing.
- Winch and Recovery Service: We'll recover your vehicle from any location, whether it's stuck in mud, snow, or any other challenging terrain.
Why Choose Us?
At NYC Towing, we pride ourselves on our commitment to providing excellent customer service, fast response times, and competitive pricing. We're fully licensed and insured in the state of New York, and our team of experts is dedicated to ensuring your complete satisfaction. Whether you're stuck on the side of the road or need assistance with a minor repair, our 24/7 emergency response team is just a phone call away.
Our Promise
At NYC Towing, we promise to provide exceptional service, fast response times, and affordable pricing. We understand that having your vehicle breakdown can be stressful, which is why we're dedicated to making the process as seamless and hassle-free as possible. With our expert team and state-of-the-art equipment, you can trust that we'll get you back on the road in no time.
Quality of Service
The reviews of Broadway Automotive are mixed, with some customers expressing satisfaction with their experience, while others have had problems. The shop's mechanics seem to be competent, with some customers praising their professionalism and courtesy, such as Robert, Dorjee Sherpa, Chuck Love, and AnTionette Byers-Paredes. However, other customers have had issues, including Ian Carleton, Dmitriy Parmenov, Liz McGlone, and Ruslan Avshalumov, who experienced problems with the work done on their vehicles.
Mechanical Issues
Several customers have reported various mechanical issues with their vehicles after receiving service from Broadway Automotive. Ian Carleton's vehicle had multiple problems, including issues with the exhaust and cat converter, after he had spent nearly $3,000 on brake repairs. Dmitriy Parmenov had his transmission fluid leak fixed, but was overcharged for the work, and was also charged for unnecessary repairs. Liz McGlone's tires were installed incorrectly, and her vehicle's battery was not properly installed or maintained.
Customer Service
However, some customers have reported poor customer service from Broadway Automotive. Ruslan Avshalumov was treated rudely by the Mexican employees, including being kept waiting for 25 minutes for no reason. Dmitriy Parmenov had his engine protection removed without permission, and was not notified until he arrived to pick it up.
Conclusion
Overall, the reviews of Broadway Automotive are mixed, with both positive and negative experiences reported. While some customers have been satisfied with the shop's service and work, others have had problems with the quality of the work and customer service. It is important for customers to be aware of these mixed reviews and to carefully research and review any repair shop before entrusting them with their vehicle.
