Providing safe and fast towing service anywhere, anytime!
Bodies by Jay is a family-owned and operated business that has been providing emergency towing services in Saratoga and Warren Counties for over 30 years. Our commitment to safety, reliability, and dependability has earned us a reputation as the go-to towing service for residents and visitors alike. Our owner, Jay Cardinale, takes pride in overseeing every aspect of the business, ensuring that our team is equipped with the latest training and vehicle knowledge to provide top-notch service.
Services We Offer
At Bodies by Jay, we understand that unexpected situations can arise, which is why we offer a range of services to meet your needs. Whether you're dealing with an accident, a breakdown, or just need a jump start, we're here to help. Our services include:
- Accident Recovery: We specialize in recovering vehicles from accident scenes, including those that have been rolled over or severely damaged. We'll work with local and state municipalities and police departments to ensure a thorough cleanup and recovery process.
- Light-Duty Towing: Our two flatbed trucks are equipped to tow cars, trucks, and motorcycles safely and efficiently. We offer rapid response and professional service to get your vehicle where it needs to go right away.
- Roadside Assistance: We're available 24/7 to assist with a range of roadside issues, including auto jump starts, tire changes, fuel delivery, and lockouts.
- Motorcycle Towing: Our experienced team is trained to handle the unique needs of motorcycle towing, ensuring your bike is transported safely and securely.
- Long Distance Towing: If you're in need of long-distance towing, we've got you covered. We'll work with you to develop a plan that meets your needs and ensures your vehicle arrives at its destination safely.
- Winching Services: Our team is equipped to use winching equipment to extract vehicles that are stuck or stranded in difficult circumstances.
- Classic Car Transportation: We understand the importance of transporting classic cars safely and securely. Our team will treat your vehicle like our own, ensuring it arrives at its destination in the same condition it left in.
Why Choose Bodies by Jay?
At Bodies by Jay, we're committed to providing exceptional customer service, backed by over 30 years of experience in the industry. Our team is trained to handle a wide range of situations, from routine roadside assistance to complex recovery operations. Our equipment is modern and well-maintained, and our drivers are certified to ensure your vehicle is transported safely and securely. Whether you're in need of emergency towing or just need a jump start, we're here to help.
Quality of Service
Many customers have had mixed experiences with the company's service. Some reviewers praise the staff and technicians for their professionalism, timeliness, and attention to detail. For example, Tina-Marie Clark and Joel were described as "AMAZING" and "AWESOME" after they provided assistance during a break-down.
On the other hand, some customers have reported poor service, including outrageous pricing, lack of transparency, and poor workmanship. For instance, Dylan B. paid $518 for a 5-mile tow, and Amanda Neron was charged $300 for having her car towed and stored for six hours. Sara Blake and Robert Higley also had issues with the company's estimates, communication, and work quality.
Quality of Work
The quality of the work performed by the company has also been a point of contention. Some reviewers have praised the quality of the repairs, such as Susan Bramer, who was pleased with the job done by Caleb. However, others have reported issues with the work, including poor paint jobs, missing parts, and poor alignment.
Communication
Communication appears to be an issue for some customers. Robert Higley reported that he was not informed about changes in the estimated completion date, and Sara Blake was not notified about issues with her car until she discovered them herself. On the other hand, Mike K. and David Mathias appreciated the good communication from the company.
Additional Services
Some customers have reported issues with additional services offered by the company. Gina Wayand was unhappy with the repair of her back door, which developed a problem with the roof molding after being replaced. Tecker had issues with the alignment of the bumper and the quality of the paint job.
