Coletta's Downtown Auto Service, Inc. has been a family-owned and operated company since 1957. Founded by Antonio Coletta, the company is now run by his son Michael and features five prominent divisions: collision repairs, mechanical repairs, part sales & distribution, towing, and Morgan truck body sales. Rhode Island's largest towing company, Coletta's Towing, operates numerous heavy-duty and light-duty tow trucks, flatbeds for moving any-sized equipment or oversized vehicles. Whether you need emergency road service for your car or diesel truck, Coletta's has got you covered.
Our Services
At Coletta's, we offer a wide range of services for cars, light and heavy-duty trucks, including collision and mechanical repairs. Our 51,000-square-foot repair facility is equipped to handle collision repairs for any car, SUV, light or heavy-duty truck, truck body, or trailer. Our PPG paint-certified repair facility is equipped with state-of-the-art equipment and technology to ensure a seamless repair process. Our certified technicians are also I-CAR certified, guaranteeing exceptional repair work.
Collision Repair
Our collision repair center is equipped to handle any type of damage, from small scratches to extensive body damage. Our state-of-the-art equipment and highly trained technicians ensure that your vehicle is returned to original manufacturer specifications. We also offer lift gate installs/removals, truck body swaps, and vehicle detailing services.
Mechanical Repair
Our mechanical repair service is designed to keep your vehicle running smoothly and efficiently. From routine maintenance to complex repair work, our certified technicians have the expertise and equipment to diagnose and repair any issue. Whether it's a simple oil change or a complex engine replacement, we're here to help.
24/7 Emergency Road Service
At Coletta's, we understand that car troubles can strike at any moment. That's why we offer 24/7 emergency road service for cars, light or heavy-duty trucks, or diesel trucks. Our fleet of tow trucks and emergency response vehicles are equipped to handle any situation, from a flat tire to a dead battery.
Parts and Sales
Our parts department is fully stocked with any part you may need to make repairs. We also offer a wide range of truck bodies, including Morgan truck bodies, and lift gates. If you're in the market for a new vehicle, our sales team is here to help you find the right one for your needs.
Lift Gates and Morgan Truck Bodies
As an authorized Morgan truck body dealer, we offer a wide range of Morgan truck bodies to meet your specific needs. We also provide lift gate installation and removal services, as well as repair and maintenance for your existing lift gate equipment.
Contact Us
At Coletta's, we're committed to providing exceptional service and customer satisfaction. Whether you need emergency road service, collision repair, or mechanical repair, we're here to help. Contact us today to learn more about our services and how we can assist you.
Overall Satisfaction
The majority of the reviews are positive, with multiple reviewers praising Coletta's for their excellent customer service, professional drivers, and quality workmanship. Reviewers have used Coletta's for various services, including towing, paint jobs, and body repairs. The company's ability to handle emergency situations and respond promptly to customer needs is also highlighted.
Logistics and Efficiency
Several reviewers praised Coletta's for their efficient and timely services. Reviewers have reported quick turnaround times for delivery and pickup, as well as prompt responses to customer needs. The company's ability to handle large and heavy vehicles is also mentioned.
Customer Service
Reviewers have consistently praised Coletta's for their friendly and professional staff. Reviewers have reported that office staff and drivers were courteous, helpful, and accommodating. The company's willingness to work with customers to find the most economical solution is also highlighted.
Quality of Work
Reviewers have praised Coletta's for their exceptional workmanship, mentioning attention to detail and high-quality finishes. Reviewers have also reported highly recommendable experiences with the company's paint job and body repair services.
Negative Experiences
However, several reviewers have reported negative experiences with Coletta's. Reviewers have complained about rude staff, overpriced services, and unacceptable business practices. One reviewer reported a negative experience with a tow truck driver, while another reviewer felt that the company was dishonest and engaged in "legalized theft."
Mixed Experiences
A few reviewers reported mixed experiences, mentioning both positive and negative aspects of their interactions with Coletta's. For example, one reviewer praised the company's quality of work but felt that their customer service was lacking.
