A Family Tradition of Expertise and Reliability
Established in 1977, Service Towing, Inc. is a family-owned and operated business built on the foundation of unwavering reliability, dependable service, and a genuine commitment to customer satisfaction. Led by a team of experienced professionals, we have served the Warren, Michigan area for over four decades, assisting countless individuals and businesses with their towing and recovery needs.
Exceptional Expertise in Light Duty Towing
When your vehicle encounters a breakdown, a flat tire, or gets locked out, Service Towing, Inc. is your trusted partner. Our skilled technicians are trained to handle all types of light duty towing situations, including:
- Breakdowns: Battery jumps, fuel assistance, tire changes, and towing for disabled vehicles.
- Accidents & Emergencies: Quick response to minor incidents and emergency situations.
- Roadside Assistance: Assistance with locked keys, running errands, and minor repairs.
Heavy-Duty Expertise for Any Situation
For larger-scale operations and more challenging situations, Service Towing, Inc. stands ready. Our extensive experience and specialized equipment allow us to handle a wide range of heavy-duty towing and recovery needs, including:
- Extension Boom Service: Safe and efficient movement of large equipment and materials.
- Trailer Lifts: Expertise in lifting and transporting heavy trailers and cargo.
- Steel Coil Lifts: Efficient handling of steel coils and other heavy materials.
- Load Shifts: Safe and secure shifting of oversized or irregularly loaded cargo.
- Stuck Jobs and Recovery: Specialized assistance for vehicles stuck in challenging situations.
A Commitment to Customer Excellence
At Service Towing, Inc., we pride ourselves on providing exceptional customer service every step of the way. Our team of experts is known for their:
- Professionalism and courtesy: We treat every customer with respect and provide clear and concise communication throughout the process.
- Efficiency and responsiveness: We understand the importance of timely assistance and will respond promptly to your call.
- Attention to detail: We take pride in ensuring the safe and secure handling of your vehicle and belongings.
Experience the Service Towing Difference Today
When you need reliable and dependable towing and recovery services in the Warren, Michigan area, look no further than Service Towing, Inc. Contact us today and experience the difference, where expertise, reliability, and exceptional customer service are our guarantee.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Service Towing. Some customers praised the company for their prompt response, affordable prices, and kind staff, while others complained about poor service, overcharging, and damage to their vehicles.
Positive Aspects
Some reviewers appreciated the company's 24/7 availability, reasonable prices, and professional staff. They mentioned specific employees who provided excellent service, such as Angela, Matt, Jake's daughter, and John. These customers were grateful for the prompt response and assistance they received in times of need.
Negative Aspects
On the other hand, some customers experienced poor service, including being overcharged, having their vehicles damaged, and receiving rude treatment from staff. Some reviewers complained about the company's cash-only policy, lack of communication, and unprofessional behavior.
Common Issues
Some common issues mentioned in the reviews include:
- Poor communication and lack of updates
- Overcharging and hidden fees
- Damage to vehicles during towing
- Rude and unprofessional staff
- Cash-only policy with no alternatives
