Redefining the Towing Experience
A Trusted Partner in Southwest Florida for Over 25 Years
For over two decades, G&C Towing has been the reliable partner for motorists throughout Southwest Florida. We're a family-owned and operated business with a deep-seated commitment to providing exceptional towing and recovery services. From roadside assistance to comprehensive repairs, our team is dedicated to restoring peace of mind and ensuring your safety on the road.
Experience Matters
With extensive experience in the towing industry, we've honed our skills and built a team that thrives on challenges. Our love for the automotive industry drives us to excel in every aspect of our work.
Versatile Fleet and Skilled Mechanics
Our fleet of six specialized trucks is equipped to handle everything from light-duty to heavy-duty towing, including off-road recovery. Backed by a team of five skilled mechanics, we offer comprehensive repair services to get you back on the road.
Passion Meets Professionalism
Towing isn't just a job for us; it's our passion. Our dedicated team holds certifications from WreckMaster, TRAA, and NATA, ensuring that we're always prepared to handle any situation.
Our Services
We offer a comprehensive range of services to meet all your towing and recovery needs, including:
- Towing and Recovery: Light-duty to heavy-duty towing, off-road recovery, and impound towing.
- Roadside Assistance: Jump starts, tire changes, fuel delivery, lockout assistance, and battery replacements.
- Vehicle Repair & Maintenance: Comprehensive repairs for all makes and models.
- Secured Storage: Secure and monitored storage for your vehicle, whether it's for repairs, long-term storage, or seasonal needs.
Why Choose G&C Towing?
- Experienced and certified professionals
- Rapid response times
- Comprehensive services at competitive rates
- State-of-the-art equipment and technology
- Passionate and dedicated team
Poor Customer Service Experiences
Several reviewers had negative experiences with the company's customer service, citing rude, unprofessional, and childish behavior from the staff. Some reviewers were even told that they could not pick up their vehicles due to their relationship to the owner of the vehicle, despite having a legitimate reason for doing so. Others reported being hung up on, talked down to, and given misinformation.
Positive Experiences with Certain Staff Members
On the other hand, some reviewers had positive experiences with specific staff members, such as Steve, who was described as professional and quick to respond. Other reviewers praised the company's prompt and reliable service, as well as their ability to get vehicles back on the road.
Concerns about Specific Staff Members
Some reviewers had issues with a particular staff member who was described as rude, tense, and childish. This staff member was said to be prone to outbursts and would even physically push customers.
Concerns about Pricing and Business Practices
Some reviewers reported being overcharged for services, with one reviewer claiming that they were charged $700 for a service that would have cost $350 elsewhere. Another reviewer expressed concern that the company would try to keep their title and vehicle.
