Exceeding Expectations, One Vehicle at a Time
Since 1989, Quality Towing & Service Center has been dedicated to providing top-notch towing and auto service to the residents of South Carolina. Our team of professionals has the expertise and extensive experience to handle a wide range of auto concerns, from light to heavy-duty towing, equipment transport, and repair services. We take pride in our commitment to excellence, ensuring that our customers receive prompt, courteous, and professional service 24 hours a day, 7 days a week.
Excellence in Service
At Quality Towing & Service Center, we believe in being accountable for the work we do. That's why we strive to exceed the expectations of our customers and carriers we service. Our service record speaks for itself, with numerous awards and recognitions for our reliability, professionalism, and commitment to safety. We are proud to hold an A+ rating from the Better Business Bureau and have won national safety awards, service awards, and awards from major providers in the United States.
24/7 Dispatch
Our computerized dispatch center is available 24 hours a day, 7 days a week, with real operators ready to assist you. When you call, we'll send a truck out to you promptly, using sophisticated GPS tracking systems to ensure that our drivers arrive quickly and efficiently. We understand that your time is valuable, and we're committed to minimizing your wait time.
ASE Certified Mechanics
Our mechanics are ASE certified and stay up-to-date with the latest trends and changes in the auto service industry. We can handle a wide range of services, including tractor trailers, motor homes, and diesel engine needs. Whether you need routine maintenance or repairs, our team is equipped to handle your needs.
Safety and Security
At Quality Towing & Service Center, we take the safety and security of your vehicle seriously. Our fully equipped facility features 24-hour security surveillance cameras and an alarm system to protect your vehicle while it's in our care.
Awards and Recognition
We are honored to have received the ACE Award from American Towman Exposition, recognizing us as one of the top 1% of Towing companies nationwide for our service, reliability, and professionalism. We are also proud to have been recognized by providers such as Agero/Swoop, Geico, Allstate, and NSD.
Your Trusted Choice
When you choose Quality Towing & Service Center for your towing and auto service needs, you can count on having a team you can trust. We value your safety and time, and we're committed to providing you with the absolute best service. Contact us today to learn more about our services and how we can help you get back on the road quickly and safely.
Excellent Customer Service
The majority of customers have praised the exceptional customer service provided by Quality Towing and Service Center. Many reviewers have expressed their gratitude towards the company's timely and efficient assistance in emergency situations, such as car breakdowns and towing needs.
Prompt Response and Professionalism
Reviewers have commended the company's prompt response to their calls, with many mentioning that the tow trucks arrived within 15-30 minutes. The drivers, such as Chris, Josh, Ed, and Juan, have been praised for their professionalism, friendly demeanor, and expertise in handling vehicles with care.
Affordable Pricing and In-House Repairs
Several customers have also appreciated the company's affordable pricing and the convenience of their in-house repair shop. Reviewers have mentioned that the repair services were reasonably priced, and they were able to get their vehicles back quickly.
Negative Experiences
However, a few customers have reported negative experiences with the company. One reviewer was dissatisfied with the communication and perceived rudeness from a female staff member. Another customer was unhappy with the additional filing fees charged by the company, which they felt were not disclosed properly.
Common Praise
Throughout the reviews, there is a common thread of praise for the company's exceptional customer service, prompt response, and professional drivers.
