Your Roadside Heroes - 24/7 Emergency Service
At 24 Hour Island Towing, we understand that being stranded can be a frustrating and stressful experience. That's why we're dedicated to providing quick, reliable, and professional towing services 24 hours a day, 7 days a week. Our team of experienced professionals is committed to getting you back on the road as quickly and safely as possible.
Our Services
We offer a range of services to meet your towing needs, including:
- Towing: We'll tow your vehicle to a safe location, or to a repair shop of your choice.
- Roadside Assistance: We'll provide help with jump-starts, tire changes, and lockouts.
- Private Property Towing: We'll recover your vehicle from private property, such as a parking lot or driveway.
- Auto Recovery: We'll recover your vehicle from a variety of locations, including construction sites, accidents, and other difficult-to-reach areas.
Our Philosophy
At 24 Hour Island Towing, we believe that exceptional service starts with exceptional people. That's why we've assembled a team of friendly, knowledgeable, and professional technicians who are dedicated to providing you with the best possible service. Whether you're stranded on the side of the road or need help recovering a vehicle from a difficult location, we're here to help.
What Our Customers Say
Our customers know that they can count on us for reliable, trustworthy service. Check out our reviews below to see what they have to say about their experiences with 24 Hour Island Towing.
Areas We Serve
From Greater Honolulu, HI, and surrounding areas, we're here to help whenever you need us. Contact us today to learn more about our services and how we can assist you.
Poor Customer Service and Unreasonable Prices
The majority of reviews for 24/7 Island Towing are extremely negative, with many customers expressing frustration with the company's poor customer service and high prices. Several reviewers reported that the company failed to provide adequate service, with delayed responses, missed appointments, and lack of communication.
Fake Reviews
Some reviewers noticed that many of the positive reviews seemed suspicious, stating that they appeared to be fake. This is supported by the fact that many of the reviews are extremely positive and generic, with language that is similar to marketing copy. One reviewer even speculated that the company may be using fake reviews to boost their reputation.
Unreliable Services
Reviewers reported a range of problems with the company's services, including delayed responses, missed appointments, and lack of communication. One reviewer had to call the office multiple times to receive an update on the status of their tow, only to be told that the driver would be calling them shortly but never received a call. Another reviewer reported that the company failed to show up at all, despite being told that a truck would be arriving at a specific time.
Overpriced Services
Many reviewers reported being shocked by the high prices charged by the company, with one reviewer being quoted a price of $400+ for a short tow. Another reviewer was charged a service fee of $50 despite the company not arriving to tow their vehicle until after the agreed-upon time.
