Our Story
Established in 1992, All City Towing has established itself as a pillar of support for drivers and vehicle owners across Arizona. Founded on the unwavering values of exceptional service, capability, and community involvement, we have grown from a humble two-truck operation to a fleet of over 60 service units manned by a team of more than 100 dedicated professionals.
Our Services
With an extensive range of services tailored to diverse needs, All City Towing offers:
**Light Duty Towing
- Prompt response for light vehicles like cars, SUVs, and vans
- Expertise in jump starts, tire changes, and fuel delivery
- Assistance with lockout situations and key retrieval
**Heavy Duty Towing
- Specialized equipment and training to handle oversized and heavy vehicles, including RVs, semi-trucks, machinery, and aircraft
**Specialized Transportation
- Transport of vehicles in various settings, such as dealerships, repair shops, and salvage yards
**Private Property Towing
- Removal of unauthorized vehicles from private property, following legal protocol and regulations
Our Commitment
Promptness, professionalism, and a genuine care for our customers are at the heart of our operations. Our team of highly skilled and compassionate professionals is available 24/7 to address your needs with respect and efficiency. We understand the urgency of every situation and strive to provide timely assistance every time.
Community Involvement
Committed to giving back to the community, All City Towing proudly supports various organizations that address public safety, education, healthcare, and social welfare. We believe in building strong partnerships and actively contributing to the well-being of our community.
Our Philosophy
At All City Towing, we are driven by a clear vision: to be the most reliable and trusted towing and transportation service in Arizona. We prioritize:
- Customer-centered care: Always placing your needs first and providing personalized attention
- Integrity and transparency: Maintaining the highest ethical standards and open communication
- Professionalism and safety: Delivering reliable services with empathy and expertise
- Community engagement: Actively contributing to the betterment of our community
Company Reputation
The reviews of All-City Towing Company are predominantly negative, with most customers expressing frustration and disappointment with their experience. Many reviewers felt misled, overcharged, or treated unfairly by the company.
Miscommunication and Unfair Treatment
The majority of reviews highlight issues with communication and fair treatment. Many customers were told one thing and then found out something else, leading to frustration and financial losses. Several reviewers mentioned feeling discouraged or punished for being involved in an accident, and some even suggested that the company is more interested in making money than helping customers.
Poor Customer Service
Several reviewers complained about poor customer service, including long waits, unhelpful staff, and a lack of transparency. Some customers felt like they were being taken advantage of, and many expressed disappointment with the company's handling of their situations.
Positive Experiences
However, a few reviewers had positive experiences with the company. Two reviewers praised an employee named Anthony for being helpful andefficient, and another reviewer mentioned the great response time and dedication of the drivers.
