Your Road to Safety, 24/7
Dedicated to Reliable & Efficient Tow & Roadside Assistance
Founded on the principle of unwavering customer service and meticulous attention to detail, Towing Sunnyvale stands ready to tackle any roadside dilemma you may face. Our team of compassionate and experienced professionals understands the distress associated with vehicle troubles and are committed to delivering prompt, efficient, and reliable assistance.
An Extensive Arsenal of Services
From emergency towing and battery jumps to car lockouts, flat tire changes, and fuel delivery, Towing Sunnyvale offers a comprehensive array of services designed to get you back on the road in no time. We proudly provide:
- Emergency Towing: Quick response and secure transport for disabled vehicles, including accident removal and roadside assistance.
- Towing Services: Reliable transport for all types of vehicles, from compact cars to large trucks and motorcycles.
- Roadside Assistance: Assistance with flat tires, dead batteries, running out of fuel, and other minor emergencies.
- Car Lockout Services: Efficient and secure entry into your vehicle when keys are lost or locked inside.
Experience & Expertise Across All Vehicles
Our network of certified technicians boasts years of experience and is equipped to handle all makes and models of cars, trucks, and motorcycles. We understand the unique needs of each vehicle type and apply specialized expertise for each situation.
24/7 Availability & Responsive Service
No matter the time of day or night, Towing Sunnyvale is here for you. Our 24/7 availability ensures that you have access to immediate assistance whenever you need it. We prioritize swift response times and efficient service, ensuring you can get back on the road as quickly and conveniently as possible.
Honest & Transparent Pricing
At Towing Sunnyvale, we believe in clear and honest pricing. Our rates are competitive and transparent, with no hidden fees or charges. We provide upfront estimates and free quotes to ensure total transparency and peace of mind.
Poor Customer Service and Business Practices
Many customers have reported poor service and business practices from this company. Some have experienced inconsiderate staff, with one customer even having their car towed an hour before closing without being warned about a $120 after-hours fee. Others have been charged exorbitant prices for minimal services, such as a $120 fee for a 5-minute battery jump start.
Unreliable Service
Several customers have also reported unreliable service, with long wait times and failed promises of quick response times. One customer waited 2 hours for a tow that never arrived, while another was given multiple delayed arrival times and ultimately had to cancel.
Lack of Communication and Honesty
Some customers have reported that the company lacked communication and honesty, with one customer being charged $135 for a battery jump start without being informed of the price beforehand. Another customer was told they would be charged $49-$130 for a tow, but ended up being charged $120 for a jump start.
Positive Experiences
However, some customers have reported positive experiences with the company, including quick response times, professional drivers, and efficient service.
Specific Issues
Some specific issues reported by customers include:
- Hidden Fees: Customers have reported being charged hidden fees, such as after-hours fees and minimum charges.
- Overpricing: Customers have reported being overcharged for services, such as a $120 fee for a 5-minute battery jump start.
- Unreliable Estimates: Customers have reported being given unreliable estimates of response times, with some waiting multiple hours for service that never arrived.
