We Meet The Nicest People by Accident!
A Legacy of Service and Expertise in Towing and Vehicle Recovery
Puckett's Inc. has proudly served the Oklahoma City community since 1927, providing reliable and compassionate towing services for all your needs. With over 90 years of experience, we've established ourselves as a trusted resource for:
- Light and medium-duty towing of all kinds of vehicles
- Towing for law enforcement agencies
- Impound towing and recovery services
- Automotive lockout assistance
- Commercial towing and recovery
Dedicated to Customer Service and Expertise
Our team of experienced professionals are committed to providing prompt, courteous, and efficient service every time. We use only the highest quality tow trucks and equipment to ensure the safe and secure transportation of your vehicle. Our dedication to integrity and professionalism is reflected in our:
- Prompt response times
- Clear and concise communication
- Careful handling of your vehicle
- Competitive rates and transparent billing
A Commitment to the Community
Puckett's Inc. is actively involved in the community we serve. We are proud to partner with local law enforcement agencies, businesses, and other organizations to provide essential towing services and support. We hold active memberships in:
- Better Business Bureau (BBB)
- U.S. Chamber of Commerce
- Oklahoma Wrecker Owners Association
Experience the Puckett's Inc. Difference
When you need a towing service in Oklahoma City, Del City, Moore, or Norman, choose Puckett's Inc. We are a family-owned and operated business with a deep-rooted commitment to serving our community. Our experience, expertise, and dedication to customer satisfaction make us the trusted towing company in the area.
Contact us today and let us help you get back on the road with minimal hassle and maximum efficiency.Overall Experience
The reviews are mixed, with some customers having a positive experience with the towing company, while others had a negative experience.
Positive Experiences
Some customers praised the kindness, quickness, and consideration of the towing company's staff. They were thankful for the helpfulness and sense of humor of the wrecker driver and the office staff. One customer appreciated the attitude and customer service of Christy, who exceeded their expectations.
Negative Experiences
However, several customers had a negative experience with the company. They complained about the rudeness and unprofessionalism of the front desk lady, who they described as "horrible" and "uneducated". Some customers felt that the company was dishonest and lied to them about prices and services. They were also frustrated with the lack of communication among employees, leading to confusion and inconvenience.
Common Issues
Some common issues mentioned by customers include:
- Rude and unprofessional staff: Many customers complained about the rudeness and unprofessionalism of the front desk lady and other staff members.
- Poor communication: Customers mentioned that the staff did not communicate effectively, leading to confusion and inconvenience.
- Dishonesty and overcharging: Some customers felt that the company was dishonest and overcharged them for services.
