A Trusted Partner for Reliable Towing and Impound Services in Louisville
Based in Louisville, Kentucky, Dave's Towing Service has been providing reliable and dependable towing and impound services for over 20 years. We are dedicated to offering prompt, efficient, and professional assistance when you need it most.
Our Expertise
At Dave's Towing Service, we offer a comprehensive range of services to cater to all your towing and impound needs. We pride ourselves on offering:
Towing Services
- Fast response times: We understand the urgency of roadside situations and respond quickly to your call.
- Wide range of services: Tow away, haul away, rolled away, and lifted away - we handle it all.
- Damage-free towing: We are committed to handling your vehicle with the utmost care and attention.
- Flat rate pricing: No hidden fees or mileage charges within the Louisville Metro area.
Impound Services
- Professional impoundment: We provide secure and efficient impound services for both commercial and residential clients.
- Convenient release process: Impounded cars can be released between 9am and 5:30pm Monday through Friday and by appointment on weekends.
- Competitive rates: Our impound services are offered at competitive rates and fees are collected directly from the owner of the impounded vehicle.
Why Choose Dave's Towing Service?
- Experienced and reliable: With over two decades of experience, we have honed our skills and become experts in the industry.
- Honest and upfront: We provide clear and transparent pricing information and communicate with you every step of the way.
- Fast and dependable: We prioritize efficient service and will respond to your call promptly.
- Customer-focused: Our team is dedicated to providing exceptional customer service and ensuring your complete satisfaction.
Contact Us Today
For prompt and reliable towing and impound services in the Louisville Metro area, choose Dave's Towing Service. Contact us at 502-962-1020 or request a service online today.
Unsatisfactory Experience
Dave's Towing has received a plethora of negative reviews from customers. Many have reported poor service, rude staff, and unacceptable behavior. The company's practices have been questioned, and several customers have expressed frustration with their experiences.
Inconsistent Operations
Some customers have complained about inconsistent business hours, which have led to frustration and inconvenience. One reviewer reported that the company's website listed 24-hour availability, but was unable to speak to a representative when they called. Another reviewer was told that appointments could not be made, despite local ordinances requiring availability.
Rude Staff
Many reviewers have reported being treated rudely by staff members. One reviewer reported being told to "f off" by a driver, while another reviewer was met with condescending and rude behavior from a staff member. These interactions have left a lasting negative impression on customers.
Damage to Vehicles
Several reviewers have reported damage to their vehicles while they were in the company's possession. One reviewer's car had its catalytic converter stolen, while another reviewer's car was damaged when another vehicle was left parked on top of it.
Lack of Professionalism
Reviewers have questioned the company's professionalism, citing poor handling of vehicles and a lack of concern for customers' issues. One reviewer was told that an appointment could not be made, despite being informed that someone was available to release the vehicle. Another reviewer was left waiting for multiple days before being able to pick up their vehicle.
