Your Connection to Reliable Towing Services
Greenwood Towing, founded in 1925, stands as a pillar of reliable roadside assistance and towing services across the Baltimore area. With over 90 years of experience, we have proudly served countless individuals and businesses with compassion, efficiency, and professionalism.
Our Services
Comprehensive Towing Services
Our certified professionals respond to a wide range of situations, including:
- Private Property Towing: We handle private parking enforcement for property owners in Baltimore, Anne Arundel County, and Howard County, ensuring the removal of unauthorized vehicles.
- Police-Initiated Towing: Working in partnership with local authorities, we assist with police-impounded vehicles, addressing issues of abandoned, illegally parked, or inoperable vehicles.
- Roadside Assistance: Our skilled drivers render assistance with emergency situations like dead batteries, flat tires, and engine problems.
- Emergency Service: Equipped to handle various situations efficiently, our team offers emergency lockout services.
ADR-Only Sales
When owners fail to claim their vehicles after necessary notifications, we request salvage titles and transfer possession to licensed automotive dismantlers and recyclers. We play a crucial role in the responsible disposition of abandoned and salvaged vehicles.
Who We Are
Greenwood Towing is a family-run business with a rich history. Founded by William "Frank" Greenwood in 1925, the company has evolved into a diversified transportation and recovery services provider. Our team of experienced professionals, many of whom are certified by the National Highway Traffic Safety Administration (NHTSA), are dedicated to providing exceptional customer service and ensuring the safety of our community.
Communication Issues
Multiple reviewers mentioned difficulties in contacting the towing company, with some stating that they had to call multiple times before getting a response. The reviewers also described the customer service as unhelpful and rude.
Scams and Misconduct
Reviewers reported being scammed or targeted by the towing company, including instances of predatory towing practices and harassment. Some reviewers mentioned experiencing theft or vandalism, with one reviewer reporting that their car was burgled while it was in the towing company's possession.
Poor Treatment of Vehicles
Reviewers criticized the towing company for damaging their vehicles, with some reporting paint damage, key left in the ignition, and battery death. The company's handling of vehicles was described as careless and unprofessional.
Unprofessional Behavior
Reviewers described the company's employees as rude, unhelpful, and unprofessional. Some reviewers mentioned being treated unfairly or disrespected, including one reviewer who reported being belittled and yelled at by a company employee.