At Speedee Towing, we take pride in being a family-owned and operated business dedicated to providing top-notch towing services to the San Diego community. Our mission is simple: to get you back on the road safely. We understand the frustration and anxiety that comes with being stranded on the side of the road, which is why we're committed to providing prompt, professional, and courteous service to our customers.
Our Services
Our comprehensive range of roadside services includes jump starts, lockouts, tire inflation, tire changes, and gas delivery. Whether you're driving a light vehicle or a heavy-duty truck, we've got the right equipment and expertise to get you back on the move. Our state-of-the-art tow trucks are operated by professionally uniformed drivers who have undergone extensive training and background checks to ensure your safety and peace of mind.
Our Commitment to Safety
We believe that paying our drivers based on commission can lead to rushed and potentially damaging service. That's why we proudly pay our drivers hourly, plus bonuses, to ensure they take their time to do the job right and safely. Our commitment to safety is unwavering, and we strive to provide the highest level of service to our customers, no matter where they are in San Diego.
Our Team
Our dispatch employees and drivers are carefully selected and trained to provide exceptional customer service. We take pride in our team's professionalism, courtesy, and dedication to getting the job done right. When you choose Speedee Towing, you can trust that you're in good hands.
Inaccurate ETAs and No-Shows
Many reviewers experienced inaccurate estimated times of arrival (ETAs) and no-shows from Speedee Towing. Some reviewers waited for hours without any response or update from the company, while others were told that the driver was on the way or had arrived when they hadn't.
Poor Communication and Customer Service
Several reviewers mentioned poor communication and customer service from Speedee Towing. Some reviewers were not informed about cancellations or changes to their tow requests, and others received rude or unhelpful responses from dispatchers or drivers.
Unreliable and Unprofessional Drivers
A few reviewers had negative experiences with Speedee Towing's drivers, including one who was described as the "rudest tow truck driver ever" and another who dropped a car off in the wrong location and left the keys in the car.
Off-Road Recovery and Positive Experiences
However, some reviewers had positive experiences with Speedee Towing, particularly with off-road recovery services. One reviewer praised Yousif and his partner for successfully recovering their 4Runner from a difficult location, and another reviewer appreciated the efforts of driver Joseph who went to bat with his boss to get their tow covered by their insurance company.
Professional and Friendly Drivers
A few reviewers mentioned positive interactions with Speedee Towing's drivers, including one who was impressed by Joe's ability to tow two vehicles at once and another who appreciated the kindness and professionalism of a driver who gave them a ride to a mechanic.
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